Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $23.00 - $25.00
Work Schedule
Standard Hours
Benefits
medical benefits
Dental benefits
bonus program
Other incentives
vacation
sick leave
employee meal program
growth opportunities
CalSavers
Job Description
Original Tommy's Hamburgers is a renowned restaurant that has been serving the best burgers since 1946. Known for its commitment to quality and customer satisfaction, Original Tommy's has established itself as a pillar in the fast-casual dining industry. The company prides itself on delivering outstanding customer service, maintaining a friendly atmosphere, and serving only the highest quality food. This dedication to excellence has helped Original Tommy's build a loyal customer base and a strong reputation over the decades. As a business that values passion and enthusiasm, Original Tommy's understands that success is driven by a great team, which is why... Show More
Job Requirements
- high school diploma or equivalent
- previous experience in restaurant management or related field
- ability to manage staff and operations
- knowledge of food safety and labor law compliance
- proficiency in using point of sale systems
- strong leadership skills
- excellent communication skills
- ability to work flexible hours including weekends and holidays
Job Qualifications
- high school diploma or equivalent
- previous experience in restaurant management or related field
- strong leadership and team management skills
- excellent communication and interpersonal skills
- ability to manage multiple tasks and work in a fast-paced environment
- knowledge of labor laws and food safety regulations
- proficiency with point of sale systems and inventory management
- problem-solving and conflict resolution abilities
- strong organizational skills and attention to detail
- ability to train and develop staff
Job Duties
- general management of the staff including hiring, training, coaching, directing performance, addressing under-performance, status changes, promotions, rate changes and terminations
- customarily and regularly directs the work of two or more other employees
- management of maintaining staff levels through recruiting, interviewing, completing pre-employment screening process and hiring new crew members to ensure restaurant has adequate coverage for business operations
- ensure store labor costs are managed through unit staff scheduling, adjustment of hours based upon revenue, crew meal periods and rest break management, complete timeclock alterations, ensure employees sign and approve daily break logs and timeclock punches
- conduct crew training
- new hires, food preparation certifications, conduct regular observations and complete checklist for new hires and transferred employees, quarterly safety meetings
- complete operational duties including
- daily and monthly closing paperwork, food inventory, food orders, disposal of expired food, daily revenue reconciliation, weekly invoice reconciliation, daily supply inventory, place supply orders, weekly and monthly inventory audits, print and distribute restaurant reports to appropriate parties
- conduct cash management duties including
- register audits, cash management and orders from security guard company, daily safe audit, bank deposit preparation, sign bank deposit documentation from security guard pick-up
- manage the store point of sale system
- add/delete employees, wage adjustments, crew & manager cards, key activation, inventory cost adjustments, report analysis
- ensure all crew members successfully complete tommy’s training programs based upon position, lead safety and crew meetings and maintain all applicable documentation
- optimize profits by controlling food, beverage, supply and labor costs
- increase sales by ensuring guest satisfaction and prompt problem resolution
- management of employee personnel files, labor law compliance and ensure safety and food certifications are current and properly documented
- ensures staff is aware of and complies with security and surveillance practices
- supervise and ensure the maintenance upkeep of equipment is to osha, state, federal and company standards
- refrigeration, hvac, fire extinguishers, equipment cleaning services
- resolve customer incidents, complaints
- responsible for secret shopper results by ensuring customer experience is to tommy’s standard
- responsible for overall standards of the restaurant per the visitation checklist
- competent and knowledgeable with the duties of crew members, crew leads, assistant managers
- customarily and regularly exercises discretion and independent judgement in all aspects of the management of the tommy’s restaurant operations assigned to manage
- respect customers, management and other employees
- interact with customers in a pleasant and upbeat fashion
- demonstrate a high degree of professionalism in communication, attitude and teamwork
- demonstrate a high level of quality of work, attendance and appearance
- adhere to all company policies, procedures and safety regulations
- adhere to all local, state and federal laws
- perform other duties assigned by manager related to your position
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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