Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $23.00 - $25.00
Work Schedule
Standard Hours
Benefits
medical benefits
Dental benefits
bonus program
vacation
sick leave
employee meal program
growth opportunities
CalSavers
Job Description
Original Tommy's Hamburgers has been a beloved establishment serving the best burgers since 1946. Known for its commitment to quality and customer satisfaction, Tommy's Hamburgers has built a strong reputation over the decades by focusing on providing outstanding customer service and serving only the highest quality food. This iconic burger restaurant prides itself on creating a friendly and welcoming atmosphere for customers, achieved through an enthusiastic and dedicated team. As a company that values its team members, Original Tommy's understands that delivering an exceptional dining experience is only possible with great people who share the passion for excellence and customer... Show More
Job Requirements
- High school diploma or equivalent
- Proven experience in restaurant management or related field
- Strong leadership and communication skills
- Ability to manage multiple tasks efficiently
- Knowledge of labor laws and safety regulations
- Proficiency in POS systems and cash management
- Ability to work flexible hours including weekends and holidays
- Excellent customer service skills
- Ability to train and develop staff
- Strong organizational skills
Job Qualifications
- Experience in managing restaurant operations
- Ability to lead and motivate a team
- Knowledge of food safety and sanitation standards
- Skilled in inventory and cost control
- Competency in cash handling and financial reconciliation
- Familiarity with employee scheduling software
- Strong problem-solving skills
- Excellent interpersonal skills
- Ability to maintain professionalism under pressure
Job Duties
- General management of the staff including hiring, training, coaching, directing performance, addressing under-performance, status changes, promotions, rate changes and terminations
- Customarily and regularly direct the work of two or more other employees
- Manage staff levels through recruiting, interviewing, pre-employment screening and hiring
- Ensure store labor costs are managed through scheduling, adjustment of hours, meal periods and timeclock management
- Conduct crew training and quarterly safety meetings
- Complete operational duties such as closing paperwork, food inventory, orders, disposal of expired food, revenue and invoice reconciliation, supply inventory and audits
- Conduct cash management including register audits, safe audits, bank deposit preparation and security documentation
- Manage the POS system including employee access, wage adjustments and inventory cost controls
- Ensure all crew complete training programs and maintain documentation
- Optimize profits by controlling costs and increasing sales through guest satisfaction
- Manage employee records, labor law compliance, safety and food certifications
- Supervise maintenance of equipment according to OSHA and company standards
- Resolve customer incidents and complaints ensuring customer experience meets standards
- Maintain overall restaurant standards per Visitation Checklist
- Exercise discretion and independent judgement in all management aspects
- Respect customers, management and employees
- Demonstrate professionalism and teamwork
- Adhere to company policies, procedures and safety regulations
- Perform other related duties assigned by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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