Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $23.00 - $25.00
Work Schedule
Standard Hours
Benefits
medical benefits
Dental benefits
bonus program
Other incentives
vacation
sick leave
employee meal program
growth opportunities
CalSavers
Job Description
Original Tommy's Hamburgers has been a beloved establishment since 1946, known for serving the best burgers with a commitment to quality and customer satisfaction. As a pioneering restaurant in the fast-food industry, Original Tommy's has built a strong reputation by focusing on high-quality ingredients, exceptional service, and fostering a friendly and welcoming atmosphere for every guest. With decades of history and a loyal customer base, the company values the dedication and passion of its team members as the foundation of its continued success. Joining Original Tommy's means becoming part of a dynamic and supportive team that strives for excellence and... Show More
Job Requirements
- High school diploma or equivalent
- Minimum of 2 years experience in restaurant management or supervisory role
- Ability to work flexible hours including nights, weekends and holidays
- Strong organizational and multitasking skills
- Ability to stand for long periods
- Excellent interpersonal and communication skills
- Must be able to pass background check and pre-employment screening
- Familiarity with health and safety regulations
- Ability to use Point of Sale and scheduling software
Job Qualifications
- High school diploma or equivalent
- Proven experience in restaurant management or related supervisory role
- Strong leadership and team management skills
- Knowledge of labor laws and regulations
- Experience with inventory management and cash handling
- Ability to train and motivate staff
- Excellent communication and interpersonal skills
- Ability to handle customer complaints professionally
- Proficiency with Point of Sale systems
- Commitment to safety and food quality standards
Job Duties
- Manage staff including hiring, training, coaching, directing performance, addressing under-performance, promotions, rate changes and terminations
- Maintain adequate staff levels through recruiting, interviewing, pre-employment screening, and hiring
- Manage labor costs via scheduling, adjustment of hours based on revenue, crew meal periods and breaks, timeclock management
- Conduct crew training, certifications and regular observations
- Complete operational duties including closing paperwork, inventory and food orders, disposal of expired food, revenue and invoice reconciliation, supply inventory and audits
- Conduct cash management duties such as register audits, safe audits, bank deposit preparation
- Manage store Point of Sale System including employee and wage adjustments, inventory cost adjustments, and report analysis
- Ensure completion of staff training programs and lead safety and crew meetings
- Optimize profits by controlling food, beverage, supply, and labor costs, increasing sales through guest satisfaction
- Manage personnel files, labor law compliance, safety and food certifications
- Supervise maintenance of equipment to OSHA, state, federal and company standards
- Resolve customer incidents and complaints, responsible for customer experience standards
- Ensure overall restaurant standards per visitation checklist
- Demonstrate professionalism in communication, attitude, teamwork, attendance, and appearance
- Adhere to all company policies, procedures and safety regulations
- Perform other duties assigned by manager related to position
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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