Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $24.00
Work Schedule
Flexible
Weekend Shifts
Benefits
competitive pay
Medical insurance
Dental Insurance
Vision Insurance
401K opportunities
Travel Discounts
Tuition Reimbursement
Professional counseling
Free on-site parking
uniform laundering
Complimentary meal per shift
Associate appreciation programs
Monthly Cell Phone Stipend
Job Description
Hyatt Vacation Club (HVC) is part of Hyatt Hotels Corporation, a prominent global hospitality company renowned for delivering exceptional vacation experiences. HVC specializes in providing timeshare ownership options and vacation experiences for travelers across the world. The company prides itself on creating a supportive, friendly, and aesthetically pleasing work environment where employees can thrive while contributing to making guests' vacation dreams come true. As a division within the larger Hyatt brand, HVC upholds high standards of customer service and inclusivity, ensuring every guest and owner feels welcomed and valued during their stay. The company places significant emphasis on teamwork, professional... Show More
Job Requirements
- Available to work various shifts, holidays, and both weekend days
- Reach overhead and below the knees, perform bending, twisting, pulling, and stooping
- Be able to stand, sit, or walk for an extended period of time
- Lift, carry, push, pull items that weigh up to 25lbs without assistance
- Position may require background and drug screening, in accordance with state and local requirements
Job Qualifications
- High school diploma or equivalent
- Previous experience in hospitality or customer service preferred
- Strong communication and interpersonal skills
- Ability to use reservation management software like OpenTable
- Ability to work as part of a team
- Attention to detail and organizational skills
- Commitment to excellent guest service
Job Duties
- Use the OpenTable web-app to plan, forecast, and track guest reservations for current and upcoming shifts
- Provide guests with table accommodations, offer menu recommendations, and ensure guests special needs are met and communicated
- Answer phones and respond to guests communications, address guest issues with management, and report problem reservations or peak times
- Maintain guest menus, candles, and stock special needs items
- Provide an excellent and consistent level of service to customers
- Assist service staff whenever necessary
- Welcome and greet guests and anticipate and address their needs
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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