Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $24.00
Work Schedule
Weekend Shifts
Benefits
competitive pay
Medical
Dental
Vision
401K opportunities
Travel Discounts
Credit union membership
Tuition Reimbursement
Professional counseling
Family support
Free on-site parking
uniform laundering
Stipend for work shoes
Complimentary Meal
Soft drink
Department celebrations
Associate Appreciation Week
Monthly associate recognition and reward programs
Monthly Cell Phone Stipend
Job Description
Hyatt Vacation Club (HVC) is a renowned hospitality company that specializes in providing exceptional vacation ownership experiences. As part of the globally recognized Hyatt Hotels Corporation, Hyatt Vacation Club focuses on delivering unique, memorable vacation moments for travelers through a diverse range of resort properties and vacation opportunities. HVC upholds a standard of excellence centered around guest satisfaction, inclusivity, and supportive work environments, encouraging both guests and associates to engage in meaningful, lasting experiences. The company fosters a culture that values diversity, teamwork, and professional growth, ensuring that every visit by owners and guests is met with care, respect, and... Show More
Job Requirements
- available to work various shifts, holidays, and both weekend days
- reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time
- lift, carry, push, pull items that weigh up to 25lbs without assistance
- position may require background and drug screening, in accordance with state and local requirements
Job Qualifications
- high school diploma or equivalent
- previous experience in guest services or hospitality preferred
- excellent communication and interpersonal skills
- ability to use reservation management software such as OpenTable
- strong organizational skills
- customer-focused mindset
- ability to work well within a team
- flexibility to work various shifts including holidays and weekends
Job Duties
- using the OpenTable web-app
- plan, forecast, and track guest reservations for current and upcoming shifts
- provide guests with table accommodations, offer menu recommendations, and ensure that any guests special needs are met and communicated
- answer phones and respond to guests communications
- address guest issues with management and report problem reservations or peak times
- maintain guest menus, candles, and stock special needs items
- provide an excellent and consistent level of service to customers
- assist service staff whenever necessary
- welcome and greet guests and anticipate and address their needs
- interact with colleagues and guests professionally and promptly
- contribute to team goals
- always follow company policies and safety procedures
Job Qualifications
Experience
No experience required
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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