Job Overview
Employment Type
Part-time
Hourly
Compensation
Type:
Hourly
Rate:
Exact $22.33
Work Schedule
Fixed Shifts
Benefits
Medical
Dental
Vision
Paid holidays
Paid sick leave
401(k)
Rent Discounts
paid community service hours
Leadership development
Job Description
Equity Residential is a leading real estate investment trust (REIT) focused on the acquisition, development, and management of high-quality apartment communities in urban and high-density suburban markets. Dedicated to creating thriving communities, Equity Residential emphasizes core values such as diversity, sustainability, and total wellbeing, championing a workplace culture based on authenticity, collaboration, and mutual respect. With a strong commitment to fostering inclusive environments, the company prioritizes not only the physical spaces it manages but also the wellbeing of its residents and employees alike. Equity Residential's approach incorporates forward-thinking practices that enhance resident satisfaction, community impact, and environmental responsibility, establishing it... Show More
Job Requirements
- High school diploma or equivalent
- Comfortable working in a unionized environment
- Valid driver's license, good driving record, auto insurance, and reliable transportation if operating motorized vehicle
- Effective oral and written communication skills in English
- Knowledge of federal and state apartment housing laws
- Use of personal smartphone with updated software and password protection for work duties
- Ability to use computer technology including Google Suite and MRI software
- Ability to lift and carry up to 15 pounds and climb stairs if necessary
Job Qualifications
- High school diploma or equivalent
- Comfortable working in a unionized environment
- A valid driver's license, good driving record, auto insurance, and reliable transportation if operating a motorized vehicle during work
- Computer literacy and effective communication skills, able to communicate orally and in writing in English
- Knowledge of federal and state apartment housing laws
- Ability to use technology effectively including Google Suite and MRI software
- Ability to lift, push, pull, or carry up to 15 pounds and climb stairs if required
- Customer service experience with ability to handle complex situations professionally (bonus)
Job Duties
- Warmly welcoming residents, prospects, and guests, handling packages promptly and professionally
- Answering phones with courtesy, preparing for self-guided tours, and proactively addressing customer needs
- Providing resident services such as lockout assistance, transportation arrangements, and event support
- Inspecting appearance of lobby for cleanliness (entrance windows/door/floors)
- Facilitating routine service requests, promptly passing them to relevant personnel, and coordinating emergency responses
- Ensuring timely entry of service requests and conducting routine inspections for organized common areas
- Vigilantly monitoring security systems for a secure environment
- Implementing security measures by securing sensitive information and locking computers when away
- Working scheduled hours including Saturday 6:30am-3:30pm, Sunday and Monday 2:30pm-11:30pm, Tuesday and Wednesday 11pm-8am, with 1-hour unpaid lunch, off Thursday and Friday
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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