Job Overview
Employment Type
Hourly
Full-time
Work Schedule
Standard Hours
Benefits
Four Diamond service training
Tip income
team environment
Opportunity for growth
uniform provided
Employee Discounts
On-site amenities
Job Description
Pechanga Resort and Casino is an established luxury resort and gaming destination recognized for offering a world-class experience through its excellent hospitality and comprehensive amenities. The resort prides itself on delivering distinguished Four Diamond service standards, ensuring every guest enjoys top-tier customer service in a vibrant and welcoming environment. As a major player in the hospitality and gaming industry, Pechanga Resort and Casino offers a variety of dining options, entertainment, and lodging, making it a sought-after location for travelers and locals alike. It is a dynamic workplace where employees can grow professionally while contributing to a premier resort experience. The... Show More
Job Requirements
- Must qualify to obtain and maintain a Class “B” gaming license
- Must qualify to obtain and maintain a Food Handlers Certificate
- Must qualify to obtain and maintain a Tips Certification
Job Qualifications
- At least 6 months experience is preferred
- Ability to read, write and comprehend simple instructions, short correspondence, and memos
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
- Effective presentation skills in one-on-one and small group situations
- Ability to add and subtract two digit numbers and multiply and divide with 10's and 100's
- Ability to perform tray service
- Takes direction well and without being offended
- Personable
- Knowledgeable about the menu and resort amenities
- Willingness to participate in service-related training within first 90 days
Job Duties
- Clearing table after guests are done with meal
- Clearing all soiled china, glass or silverware throughout guests dining experience
- Resetting tables to standard as designated by management
- Maintaining water service throughout meal for guests
- Provide bread service to each table as specified by the outlet’s menu
- Assisting server with small duties throughout service to appease guests
- Be an ambassador for the guests, relay any messages to server as necessary
- Communicate any needs to server and oblige guests whenever possible
- Provide personalized guest service to each table, interact with guests, smile and offer warm greetings and farewells
- Other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
You may be also interested in:
Nearby Cities