Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $78,300.00 - $140,500.00
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k)
performance bonuses
Employee Discounts
Career development opportunities
Job Description
Fresh Dining Concepts and GSP Cakes represent a dynamic and expanding franchise operation specializing in some of the most beloved brands in the quick-service and dessert industries, including Auntie Anne's, Carvel, Cinnabon, Jamba Juice, and Nothing Bundt Cake. With a widespread presence across the United States, these franchise entities strive to deliver exceptional customer experiences through quality products and outstanding service. As a leading franchisee, Fresh Dining Concepts and GSP Cakes have cultivated a culture of excellence, driven by innovation, operational efficiency, and community engagement. The company’s mission is to not only meet but exceed customer expectations, maintaining the integrity... Show More
Job Requirements
- Bachelor’s degree in business, hospitality management, or related field preferred
- Minimum 5 years’ experience in restaurant or retail management
- Demonstrated success managing multiple locations or teams
- Excellent organizational and time management skills
- Proficiency in MS Office and restaurant management software
- Valid driver’s license and reliable transportation
- Ability to work flexible hours including evenings and weekends as needed
Job Qualifications
- Proven experience in multi-unit restaurant management or hospitality leadership
- Strong leadership, coaching, and mentoring skills
- Excellent knowledge of restaurant operations, financial management, and regulatory compliance
- Ability to analyze financial reports and operational metrics to drive business results
- Effective communication and interpersonal skills
- Strong problem-solving and decision-making capabilities
- Experience with budgeting, cost control, and staff development
- Ability to travel frequently within the assigned district
Job Duties
- Leads, coaches, develops, trains, manages, and mentors Store Managers to meet performance standards and adhere to company goals
- Visits restaurants to evaluate and ensure operational compliance including facilities, staff appearance, food quality and safety, inventory, training, safety protocols, labor scheduling, and employee relations
- Oversees and assesses restaurant operations for compliance with Operations Manual, government regulations, and company policies
- Analyzes monthly sales, profit, and budgetary reports and collaborates with Store Managers on cost reduction and sales improvement plans
- Exercises discretion in addressing business demands and resolves guest and employee complaints and conflicts
- Oversees development and succession planning for management including training high-potential General Managers and supporting hourly employees
- Promotes communication within the geographic area, shares company news and best practices, and initiates operational improvement suggestions
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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