Bohemian Hotel Savannah Riverfront logo

Turndown Attendant

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $15.25 - $19.00
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Work Schedule

Standard Hours
Flexible
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Benefits

Marriott Employee Discounts Worldwide
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short term disability
long term disability
Tuition Reimbursement Program
401(k) with discretionary company matching
Employee assistance program

Job Description

The Kessler Collection is a distinguished portfolio comprising luxury boutique hotels, unique restaurants, and extraordinary experiences characterized by a Bohemian twist. Renowned for its captivating properties, the collection boasts curated art, original music, unique architecture, and fascinating stories that enrich every corner of its hotels. Strategically located in sought-after destinations, the Kessler Collection offers guests an unparalleled ambiance that effortlessly blends eclectic charm with upscale comfort. Committed to delivering intuitive service and creating inspiring places, the company fosters an environment where exuberant guests feel valued and energized. This dedication extends internally as well, reflecting a strong emphasis on learning, development,... Show More

Job Requirements

  • High school diploma or equivalent
  • minimum of 6 months relevant work experience in a similar capacity
  • ability to communicate in English preferred
  • ability to perform turndown attendant tasks and use required tools
  • ability to maintain professionalism and comply with company policies
  • ability to handle physical demands including standing for long periods and lifting up to 40 pounds
  • willingness to work flexible schedules
  • ability to maintain guest privacy and confidentiality

Job Qualifications

  • High school diploma, General Education Degree, or related training equivalent
  • minimum of six months relevant work experience in a similar role
  • ability to communicate in English preferred
  • strong written, verbal, and interpersonal skills
  • ability to follow instructions, prioritize tasks, and multi-task
  • ability to use job-related tools and equipment proficiently
  • ability to solve problems and remain calm under pressure
  • ability to read and interpret safety rules and procedural manuals

Job Duties

  • Greet and interact with internal and external guests in a warmly professional manner
  • maintain guest privacy and confidentiality including key control
  • turn down beds and ensure lighting and music create the appropriate ambiance
  • replenish towels and amenities neatly according to standard operating procedure
  • empty trash containers and debris from rooms
  • maintain organization and supply of cleaning products and linen
  • maintain neat and orderly storage closets
  • communicate room and hallway deficiencies using software
  • work efficiently to meet daily requirements
  • respond promptly to guest questions, concerns, and special requests and follow up to ensure satisfaction
  • solve problems proficiently
  • secure lost items according to specifications
  • maintain a neat and organized work area
  • assist in laundry and other areas as needed
  • maintain company proprietary information and protect company assets
  • use equipment and property management systems according to specifications
  • comply with company policies and procedures
  • maintain professional appearance
  • follow all safety and security policies and report incidents
  • accommodate guests with disabilities using proper procedures
  • develop positive working relationships and support the team
  • attend required trainings and meetings
  • perform all other duties as assigned

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Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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