Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
fitness center access
Professional development opportunities
Job Description
The Shelborne by Proper is a distinguished Miami beachfront hotel that has recently undergone a holistic restoration preserving its iconic 1940 Art Deco design originally crafted by famed architects Morris Lapidus and Igor Polevitzky. The transformation revitalizes this historic landmark while infusing modern luxury and sophistication throughout the property. Located in Miami, the hotel features reimagined interiors that blend heritage charm with contemporary style, creating an inviting atmosphere for its guests.
As a premier lifestyle hospitality company, Proper Hospitality manages The Shelborne and is committed to delivering exceptional guest experiences through a philosophy rooted in care, excellence, resourcefulness, and ... Show More
As a premier lifestyle hospitality company, Proper Hospitality manages The Shelborne and is committed to delivering exceptional guest experiences through a philosophy rooted in care, excellence, resourcefulness, and ... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in housekeeping or hotel service preferred
- Ability to stand or sit for extended periods
- Ability to lift and move up to 40 pounds
- Strong attention to detail
- Ability to work independently
- Good communication skills
- Ability to follow safety procedures
Job Qualifications
- High school diploma or equivalent
- Previous experience in housekeeping, hotel service, or a related position is a plus
- Knowledge of cleaning techniques, equipment, and supplies is a plus
- Strong attention to detail and the ability to maintain high cleanliness standards in public spaces
- Ability to work efficiently and independently managing time effectively
- Good communication skills to interact with guests and team members
- Ability to follow safety protocols and hotel procedures for cleaning and handling chemicals
Job Duties
- Provide turndown service in guest rooms by turning down the bed, fluffing pillows, and ensuring linens are clean and neatly arranged
- Replace used towels with fresh ones, ensuring that bathrooms are fully stocked with toiletries and amenities
- Replenish in-room supplies, including water bottles, coffee, and other guest amenities
- Ensure that guest room lighting is adjusted to create a warm and inviting atmosphere for the evening
- Conduct a thorough inspection of guest rooms to ensure that they meet the hotel’s cleanliness and comfort standards
- Address any issues or requests from guests promptly, including extra pillows, blankets, or room amenities
- Report any maintenance or housekeeping issues to the appropriate department
- Respond to any guest requests related to turndown service or other in-room needs in a friendly and professional manner
- Communicate any guest preferences or requests to the housekeeping supervisor or management to ensure a personalized guest experience
- Ensure guests feel comfortable and welcome during turndown service, maintaining a polite, courteous, and professional demeanor
- Ensure that guest rooms are tidied and free of clutter during turndown service
- Fold and organize towels, robes, and any other guest items to ensure the room is neat and orderly
- Clean and sanitize surfaces as necessary, especially in bathrooms, ensuring a high level of hygiene and cleanliness
- Pay attention to special requests or preferences from guests, ensuring that specific needs or instructions are addressed
- Assist with preparing rooms for a restful evening, including adjusting room temperature or arranging lighting, as needed
- Provide additional services such as bringing up room service items, helping with luggage, or offering turndown snacks if requested by the guest
- Monitor the supply levels of in-room amenities and toiletries, notifying the housekeeping supervisor when inventory needs replenishing
- Assist with maintaining cleanliness and organization of the housekeeping carts, ensuring that they are stocked with necessary supplies
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
Restaurant, hotel, and hospitality jobs on OysterLink.
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