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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $16.87
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Paid vacation
Sick Time
Holidays
discounted room rates
Diversity and inclusion initiatives
Job Description
The Hewing Hotel, managed by Aparium Hospitality Services, is a distinguished boutique hotel located in Minneapolis, Minnesota. Housed in the historic Jackson Building, originally constructed in 1897 as a farm implement showroom and warehouse, the hotel combines architectural charm with modern hospitality. Aparium Hospitality, recognized for its innovative approach to hotel management, has been named to Travel + Leisure's Top 25 Hotel Brands in the World. The brand is known for its distinctive philosophy of emphasizing People, Place, and Character, creating unique and memorable experiences grounded in the spirit of each community it serves. At Aparium, hospitality is not just... Show More
Job Requirements
- Experience as a host in a restaurant or hotel environment
- Knowledge of reservation management software
- Basic computer proficiency in Word, Excel, and Outlook
- Flexibility to work varied shifts including nights, weekends, and holidays
- Strong communication skills in English, both verbal and written
- Physical ability to stand and move for extended periods
- Ability to lift and carry trays or boxes up to 30 lbs
- Manual dexterity for handling glassware and beverages
- Comfort working in a dog friendly environment
- Commitment to punctuality and professional appearance
- Ability to collaborate effectively with a team
Job Qualifications
- A passion for the People, Place and Culture of our community, as well as a love for restaurants and guest service
- A minimum of one year experience as a Host in either a free-standing or hotel restaurant is preferred
- Experience with taking, making, and executing reservations in a reservation platform
- Basic computer skills in Word, Excel, and Outlook
- Availability to work a flexible schedule, including nights, weekends and holidays
- A conversational level of fluency in English, both verbally and written
- Ability to stand, walk and negotiate varying surfaces for a majority of a five to eight hour shift
- Ability to lift and/or carry up to a 30 lb tray, crate or box occasionally
- Ability to use hand and elbow movements for polishing glassware, silverware, setting up tables, pouring and delivering beverages
- Excellent sight and balance needed for negotiating varied floor surfaces
- Ability to handle lit candles and hot liquids such as coffee and tea
- Ability to work in a dog friendly work environment
Job Duties
- Uphold and model the company's principles of People, Place and Character, driving collaboration, intuition and translocal hospitality
- Assist in all aspects of a guest's experience from beginning to end by extending a friendly greeting, fostering an inviting environment, ensuring proper set-up at the host stand, reviewing reservations and making recommendations as to the setup of the room, executing on requests in a friendly and timely manner, ensuring satisfaction throughout and adjusting as necessary
- Participate in daily line ups and staff meetings to further develop ideas and objectives with the service team while simultaneously providing constructive feedback and strategizing to overcome and correct any previously missed opportunities
- Work in an organized and clean fashion by opening the restaurant for business at the prescribed time, assigning seating, following service standards, and maintaining a station chart and cover count
- Inspect the cleanliness of each section of the dining room and the private dining rooms and make necessary improvements as well as check each table prior to opening to ensure its properly set
- Pick up the daily menus and insert them properly in their covers
- and inspect every menu and list to ensure their condition and appearance
- Develop a complete working knowledge of the menus, menu ingredients and what is unavailable for the day
- Know the server stations, their daily assignments, their personal timing patterns, and their maximum workload capacity, and of course balance and close the shift properly
- Answer telephones according to hotel standard and take reservations or provide information regarding the restaurant or any other hotel service
- Carry trays, bus, and reset tables as needed
- Complete side work assigned by the manager
- Observe conditions of all physical facilities and relay any challenges to the food and beverage leadership team to make corrections and improvements as needed
- Communicate effectively with the F+B and Culinary teams to ensure all guests get their food as ordered in timely fashion
- Assist in other areas of the F+B department as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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