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Tropical Smoothie Cafe - Shift Leader (OK015)

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Salary
Rate:
Range $26,046.24 - $32,167.80
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Benefits

Competitive wages
Flexible work hours
Career growth opportunities
Comprehensive training programs
supportive work culture
Employee Discounts
Potential for long-term employment

Job Description

DYNE Hospitality Group is a prominent operator within the casual dining segment, proudly managing Tropical Smoothie Cafe locations across various regions. Known for its vibrant brand and commitment to exceptional guest experiences, DYNE Hospitality Group fosters a culture centered on its core values: Invest In People, Understand Why, Make Smart Decisions, and Make It Happen. This company thrives by encouraging teamwork, accountability, and ongoing development among employees, aiming to cultivate a supportive work environment that contributes to its sustained growth and long-term success. Operating with flexible hours tailored to cafe needs, DYNE Hospitality Group emphasizes employee well-being, opportunity, and career... Show More

Job Requirements

  • Ability to stand and walk continuously throughout shifts
  • Capacity to bend, lift and carry up to 50 pounds
  • Excellent interpersonal skills for face-to-face interactions
  • Ability to safely navigate a fast-paced cafe environment
  • Capability to multitask and maintain a positive attitude under stress
  • Must be able to read, understand and follow instructions
  • Flexible availability including early mornings and late evenings
  • Must be willing to work varying shifts based on cafe hours and staffing needs

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in hospitality or customer service roles preferred
  • Strong verbal and written communication skills
  • Management and supervisory experience preferred
  • Proficiency in Microsoft Excel and Word
  • Ability to learn new software programs quickly
  • Strong mathematical, analytical and problem solving skills
  • Ability to multitask and function effectively in a fast-paced environment
  • Completion of relevant training programs is an advantage

Job Duties

  • Assist in inventory training when necessary
  • Drive brand values and standards through all training and development activities
  • Assist with the coaching, training, and development of management and crew members
  • Assist with hiring and staffing needs focusing on critically under-staffed cafes
  • Provide support for any new software rollouts and training
  • Ensure team member training programs are executed per Tropical Smoothie Cafe and DYNE standards
  • Interact with crew members, customers, and vendors using DYNE's core values
  • Deliver unparalleled hospitality to each customer that visits the cafe
  • Be knowledgeable and proficient in each position within the cafe
  • Successfully complete the Cafe Basics and Certified Trainer Program
  • Ensure each station operates to Tropical Smoothie Cafe standards
  • Train and coach crew members during each shift to ensure brand standards are upheld
  • Use tools to accomplish goals, manage labor and control inventory using MyInventory
  • Perform any additional tasks necessary to run the cafe

Job Location

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