TROPICAL SMOOTHIE CAFE & SCHRAIER HOSPITALITY- MANAGER

West Palm Beach, FL, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $18.00 - $21.00

Work Schedule

Day Shifts

Weekend Shifts

Night Shifts

Benefits

employee discount

Paid training

Health Insurance

Bonuses

Flexible Schedule

training programs

Career Development

Job Description

Tropical Smoothie Cafe is a vibrant fast-casual restaurant chain specializing in flavorful smoothies, fresh wraps, sandwiches, and salads. Known for its welcoming and upbeat atmosphere, the cafe prides itself on offering its customers healthy and delicious menu options in a friendly environment. Since its founding, Tropical Smoothie Cafe has grown rapidly across the United States with a strong focus on community involvement, excellent customer service, and high operational standards. This growth has built a reputation for quality food and a positive, energetic brand personality called 'Tropitude', which reflects the cafe's commitment to enthusiasm and excellent guest experiences.

As a Trop... Show More

Job Requirements

Legally able to work within State and Federal guidelines
Completion of Cafe Basics, Certified Trainer, and Crew Leader Training Programs
Physical ability to stand and walk continuously during shifts
Ability to lift and carry up to 50 pounds
Ability to multi-task and work under stress
Willingness to work a flexible schedule including early mornings, late evenings, weekends, and holidays
Comply with Tropical Smoothie Cafe uniform and personal hygiene policies

Job Qualifications

5 years of food service experience
ServSafe certification preferred
Strong operational execution skills in FOH and BOH
Self-starter with decision-making and solution-creating abilities
Previous management or general manager experience preferred but not required
Comfortable working in a fast-paced, high-change environment
Ability to lead, motivate, and supervise staff effectively

Job Duties

Deliver unparalleled hospitality to each customer and ensure customer satisfaction
Interact with crew members and customers using 'Tropitude'
Wear a manager uniform while operating the store
Be knowledgeable and proficient in each position within the cafe
Recruit, interview, hire, and train new crew members
Manage and delegate daily functions including prepping product, making food and smoothies, serving customers, and cleaning
Lead and coach assistant managers and staff to uphold brand standards
Manage the brand experience including hospitality, quality control, and speed of service
Ensure safety and security policies are followed
Monitor sales growth and control costs versus budget
Lead marketing and promotional campaigns
Manage labor to meet staffing and budget goals
Manage inventory and par levels
Ensure equipment operability to meet brand standards
Drive ServSafe compliance and proper food handling
Perform any additional tasks necessary to run the store

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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