Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $16.90
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k) Plan
Training and Development
employee recognition programs
Job Description
Paséa Hotel & Spa in Surf City U.S.A. is an exceptional modern coastal resort offering an unparalleled experience in Orange County, California. This luxury hotel is adjacent to Pacific City's upscale shopping district, just steps away from the Pacific Ocean, and mere minutes from the iconic Huntington Beach pier. Guests at Paséa enjoy access to 250 beautifully appointed guest rooms featuring stunning ocean views and a range of upscale amenities including a Balinese-inspired spa, a stylish boutique café, two pools, a hot tub, a full-service restaurant, and a rooftop lounge. With breathtaking ocean vistas setting the backdrop, Paséa Hotel &... Show More
Job Requirements
- One year cocktail or food service experience, preferably in a hotel/resort environment
- Possess a basic knowledge of food and beverage preparation, hotel service standards, guest relations, and etiquette
- Strong attention to detail with the ability to remain organized and handle multiple tasks
- Ability to work independently with minimal guidance and as part of a team
- California Department of Alcoholic Beverage Control Responsible Beverage Service (RBS) certification as scheduled upon employment
- Valid current Food Handlers Card or willingness and ability to obtain one within 30 days of employment
Job Qualifications
- One year cocktail or food service experience, preferably in a hotel/resort environment
- Basic knowledge of food and beverage preparation
- Familiarity with hotel service standards and guest relations
- Ability to handle multiple tasks with strong attention to detail
- Skilled in upselling food and beverage items
- Effective communication skills
- Ability to work independently and as part of a team
- Responsible Beverage Service certification or willingness to obtain
- Food Handlers Card or willingness to obtain
Job Duties
- Helps guests select beverages by offering cocktails and aperitifs, describing wine, beers and spirits served and making recommendations
- Provides bar food menu and answers food preparation questions
- Serves alcoholic and non-alcoholic beverages to guests in a timely manner, based on service expectations
- Upsells food and beverage items to maximize profitability
- Collects and inputs orders into POS system in accurate and timely basis
- Handles cash, charge, room and credit card transactions accurately and in accordance with company policies and procedures
- Maintains and balances bank to include cash handling and closing out
- Maintains the cleanliness of the assigned service/bar area by disposing of all waste, clearing tables, and wiping down bar/service areas and tables
- Follows all standard food handling, sanitation, TIPS and health department guidelines
- Reporting to work as scheduled (on time and on regular basis) is an essential function of the job
- Must wear non-slip, oil-resistant shoes
- Follows all safety policies and procedures
- Reports potential safety issues to manager whenever observed and takes immediate action to resolve in emergency situations
- Completes pre, running, and post shift side-work requirements
- Restocks as needed
- Ensures minors and intoxicated persons are not served alcoholic beverages
- Notifies management of any problems resulting from guest complaints, intoxication or disruptive behavior
- Provide guests with a high-level dining experience, while maintaining a professional distance and staying alert to their needs
- Notifies management of unsafe conditions, needed maintenance of any equipment and any accidents
- Resolves guest complaints within scope of authority
- otherwise refers the matter to management
- Notifies supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft
Restaurants and hotels use OysterLink to hire.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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