Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.54 - $21.49
Benefits
Care for your wellbeing and work-life balance
Career Development
Professional and personal growth
Experienced leadership support
Fun and supportive team dynamic with events and celebrations
Excellent compensation
comprehensive benefit package
Job Description
CHOICE Healthcare Services is a leading provider specializing in pediatric dental care, recognized as the largest in the Southwest United States. Our mission is deeply rooted in providing accessible, high-quality healthcare to children across the communities we serve. As an organization committed to excellence in pediatric dentistry, we emphasize compassionate care, patient education, and community well-being. We create a nurturing environment not only for our patients but also for our team members, fostering professional growth and personal development. Our collaborative team environment is supported by experienced leadership who is dedicated to maintaining a caring and respectful workplace for everyone. CHOICE... Show More
Job Requirements
- High school diploma or equivalent
- 1+ years of experience with dental or orthodontic treatment planning experience, preferred
- 6+ months of sales experience, preferred
Job Qualifications
- High school diploma or equivalent
- 1+ years of experience with dental or orthodontic treatment planning experience, preferred
- 6+ months of sales experience, preferred
Job Duties
- Personal confirmation of all exam, observation, and recall patients
- Maintains a low percentage of no-shows by confirming patient appointments the two nights before and continually monitoring and moving New Patient appointments to maintain a full productive exam schedule every day
- At confirmation call, reminding patients to fill out paperwork if they have not already to ensure patient is seen in a timely manner
- Putting patients and parents at ease with a friendly meet and greet
- Introducing patients to the office
- Presenting office tour with patients and parents
- Support of the office, doctor, and team members
- Discussion of treatment plan with patients/parents
- Documentation of diagnostic findings, detailed treatment recommendations and any other pertinent information discussed during the initial consultation by the doctor or treatment coordinator
- Explanation of office policies and procedures
- Schedules contract, records and any follow up appointments needed in Practice Management System
- Maintain and utilize recall system
- Maintaining start conversion percentage goal of 65% per month
- Enter/print/mail patient letters to patients and doctors
- Pre-write/print new patient exam letters to doctors and extraction/prescription letters for doctors to review and sign
- Follow up on exam patients. Utilize a tracking spreadsheet to track and document at least 3 contacts post-exam with all pending exam patients or more with strong pending patients
- Reminds Doctors of any needed letters, x-ray readings, emails to referring doctors, etc. that are required to finish the New Patient exam process and enroll the patient into treatment
- Back up-front desk by being third on phones
- Prepares contracts - discusses financial arrangements-has responsible party sign
- Explains risks and limitations and has patient sign
- Enters treatment plan in chart/computer
- Maintains cleanliness and neatness of work area
- Educating and discussing the dentist's treatment plan, after the dentist has diagnosed and reviewed the treatment with a patient
- Discussing dental benefits when applicable
- Sending pre-estimates and following up with patients
- Educating patients about veneers, implants, crowns, bridges, Ortho, Perio and any other treatment that was diagnosed by the dentist
- Utilizing technology in the office, e.g. digital photos, intra oral camera photos when educating patients and discussing treatment
- Dealing with difficult patients and doing public relation calls to patients
- Monitoring treatment plans and case acceptance
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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