TravelCenters of America Regional Vice President, Site Operations West
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $120,000.00 - $180,000.00
Work Schedule
Standard Hours
Flexible
Benefits
competitive salary
Annual bonus
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401(k) with Company Match
Paid vacation
Paid holidays
Tuition Reimbursement
Company-paid training
Relocation assistance
Job Description
TravelCenters of America (TA), a recognized leader in the travel retail sector and part of the global energy giant bp, stands as a pivotal operator of over 270 travel centers, fuel stations, quick-service restaurants (QSR), full-service restaurants (FSR), and truck service centers across the United States. TA has embarked on an ambitious journey toward operational modernization, elevating guest experiences, and instilling a culture grounded in safety, accountability, and excellence. With a forward-looking executive leadership team and a multi-year transformation plan in place, the company represents a dynamic and evolving environment for professionals poised to make a significant impact in travel... Show More
Job Requirements
- Bachelor's degree preferred
- equivalent experience considered
- 15+ years of progressive operational leadership in multi-unit, multi-region retail, restaurant, hospitality, convenience, or fuel operations
- Proven success leading large field teams
- Strong financial acumen
- Experience leading transformation and scaling operational improvements
- Ability to travel extensively across the US (50-75%)
- Proficiency in Microsoft Office and operational systems
- Valid driver's license
Job Qualifications
- 15+ years of progressive operational leadership in multi-unit, multi-region retail, restaurant, hospitality, convenience, or fuel operations
- Proven success leading large field teams and driving performance across various locations or a large geographic footprint
- Strong financial acumen with demonstrated ability to own and influence a multi-market P&L
- Experience leading transformation, scaling operational improvements, and implementing new tools or service models
- A leadership style rooted in accountability, collaboration, and the ability to inspire and develop others
- Clear, confident communication skills and the ability to influence senior executives and field teams alike
- High integrity, operational discipline, and commitment to safety and compliance
- Ability to travel extensively across the US (50-75%)
- Bachelor’s degree preferred
- equivalent experience considered
- Proficiency in Microsoft Office and operational systems
- Valid driver’s license
Job Duties
- Lead multi-region, multi-unit field operations across retail, fuel, QSR, and full-service restaurant locations
- Develop and mentor District Managers and field leaders, building a strong and scalable leadership pipeline
- Drive operational excellence through consistent execution of brand standards, SOPs, safety protocols, and service expectations
- Own full regional P&L performance, using data, KPIs, and operational insights to meet revenue, profitability, and productivity targets
- Improve labor, inventory, and resource optimization, ensuring disciplined, efficient operations across all business lines
- Support pricing decisions, capital planning, and regional investment priorities in partnership with senior leadership
- Ensure regulatory compliance and internal policy adherence across all sites
- Champion operational transformation initiatives, including new service models, process improvements, and technology rollouts
- Partner cross-functionally with Finance, People & Culture, Operations Strategy, Marketing, IT, and Safety to deliver enterprise goals
- Serve as the key liaison between field operations and senior leadership, providing transparency into risks, performance, and opportunities
- Elevate guest experience and service excellence, ensuring TA delivers a clean, friendly, and safe environment across all retail and restaurant offerings
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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