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Job Overview
Compensation
Hourly
Range $10.75 - $14.75
Work Schedule
Night Shifts
Benefits
Health Insurance
Paid Time Off
employee discount
Retirement Plan
Career development opportunities
Job Description
Liberty is a reputable retail company known for its commitment to providing exceptional customer service and maintaining high operational standards across its stores. The company values energetic, outgoing individuals who are people-oriented and motivated to contribute to a fast-paced retail environment. Liberty places a strong emphasis on teamwork, safety, and maintaining a clean and welcoming shopping environment for all customers. With a focus on efficiency and quality service, Liberty offers a dynamic workplace where associates play a crucial role in the company’s success and customer satisfaction.
The Customer Service Associate position at Liberty is a frontline role vital to ensur... Show More
The Customer Service Associate position at Liberty is a frontline role vital to ensur... Show More
Job Requirements
- Must be at least 16 years of age
- ability to read, write and speak English language
- physically capable of standing for long hours
- pass background check
- must be able to pass a "Class C" operator certification
- available to work the third shift from 11 PM to 7 AM
Job Qualifications
- Ability to read, write and speak English language
- experience in customer service or retail is preferred
- good verbal communication skills
- ability to work effectively in a fast-paced environment
- knowledge of point of sale equipment is an asset
- ability to stand for long hours
- basic math skills for cash handling
- teamwork and cooperation skills
- knowledge of stock control and merchandising is a plus
Job Duties
- Greet every customer in a quick and courteous manner
- provide a pleasant shopping experience for all customers and respond to customer inquiries in a timely fashion
- handle all customer complaints according to company policies and procedures
- develop and maintain product knowledge and provide customers with product recommendations
- process customer sales accurately and efficiently using point of sale equipment
- perform till balancing at the start and end of each shift
- ensure cash drawer levels are maintained in compliance with company policies
- receive and stock merchandise following company policy and apply the FIFO system
- remove, record, and place damaged or out of date stock in designated quarantine area
- maintain store cleanliness including sweeping, mopping floors, cleaning walls, counters, tables, and service equipment
- maintain full control of the store and its contents using loss prevention techniques
- follow company policies for securing the premises upon end of day closure
- work effectively with others in a positive, supportive and cooperative manner
- communicate any issues or concerns to management promptly
- perform all duties safely and comply with company safety policies and instructions
- report unsafe practices or conditions and follow all safety initiatives
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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