Job Overview
Employment Type
Temporary
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $11.00 - $15.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Career development opportunities
Retirement Plan
Flexible Schedule
Job Description
The company is a dynamic retail establishment committed to delivering exceptional customer experiences and maintaining high standards of service and safety. Known for its vibrant and fast-paced environment, the company prides itself on a team-oriented culture that supports employee growth and development. It emphasizes customer satisfaction as the backbone of its success, making frontline roles like Customer Service Associate vital to upholding these values. The establishment is dedicated to providing a safe, clean, and pleasant shopping atmosphere, ensuring every customer interaction is positive and productive. With a robust set of procedures and policies, the company also prioritizes loss prevention, stock... Show More
Job Requirements
- Must be at least 16 years of age
- ability to read, write and speak English language
- physically capable of standing for long hours
- pass background check
- must be able to pass a Class C operator certification
Job Qualifications
- Ability to read, write and speak English
- strong verbal communication skills
- self-motivated with ability to work effectively in a fast-paced environment
- previous customer service experience is a plus
- basic knowledge of point of sale equipment
- ability to learn and apply FIFO stock management system
- good teamwork and communication skills
- capable of lifting up to 50 pounds with proper technique
Job Duties
- Greet every customer in a quick and courteous manner
- provide a pleasant shopping experience and respond to customer inquiries in a timely fashion
- handle all customer complaints according to company policies and procedures
- develop and maintain product knowledge and provide customers with product recommendations
- process customer sales accurately and efficiently using point of sale equipment
- perform till balancing at the start and end of each shift
- ensure cash drawer levels are maintained in compliance with company policies and procedures
- receive and stock all merchandise following company policy
- lift up to 50 pounds following proper lifting procedures
- ensure stock is faced up, clean, and presentable
- apply the FIFO system when receiving or stocking any product
- remove and accurately record damaged or out-of-date stock
- follow portion control and quantities of preparation to minimize loss
- maintain full control of the store and its contents at all times using prevention techniques
- follow company policies and procedures for securing the premises upon end of day closure
- maintain a high standard of cleanliness including sweeping, mopping, and cleaning customer service areas
- work effectively with others in a positive, supportive, and cooperative manner
- assist new associates in learning job skills
- communicate any issues or concerns to management in a timely manner
- perform all duties in a safe and responsible manner
- comply with all company safety policies, procedures, and instructions
- report unsafe practices or conditions and follow all safety initiatives
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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