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WTW

Travel Manager - Americas

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Mental health/emotional wellbeing
Medical
Dental
Vision
Health savings account
Commuter accounts
Paid holidays
Annual paid time off
short-term disability
long-term disability
Company paid life insurance
supplemental life insurance
Accidental Death and Dismemberment
Group accident
Group critical illness
Group legal
Identity Theft Protection
wellbeing program
Adoption assistance
Surrogacy assistance
Auto/home insurance
Pet insurance
Other work/life resources
Qualified contributory pension plan
401(k) plan with company contribution
Non-qualified retirement plans

Job Description

Willis Towers Watson (WTW) is a leading global advisory, broking, and solutions company that helps clients around the world turn risk into a path for growth. Known for its expertise in combining data analytics and insights within the financial services, insurance, and human capital sectors, WTW offers a broad range of innovative services designed to address complex business challenges. Operating as a multinational corporation, WTW emphasizes a collaborative culture that supports professional development and innovation. The company focuses on delivering comprehensive solutions that enhance organizational performance, talent management, and risk mitigation. Its global presence and commitment to sustainability initiatives reflect... Show More

Job Requirements

  • Global travel procurement and operations experience
  • Global card program experience
  • Global meetings experience
  • Proven record of year-on-year delivery
  • Change management and self-awareness skills to adopt targeted approaches to a dynamic set of stakeholders
  • Good analytical skills
  • Excellent communication, collaboration and listening skills
  • Demonstrable commercial expertise and negotiation skills
  • Strong knowledge of global corporate travel industry with experience in managing travel agency across all regions
  • Proven experience of delivering corporate card programs
  • individual, purchasing, supplier and meeting card across all regions
  • Proven experience in driving and managing a meetings program in a matrix environment
  • Experienced in partnering with Mobility, Tax, & external suppliers to manage visa / tax changes per country
  • Experience in expense management and expense
  • Proven track record of implementing successful projects
  • delivering reporting tools and insight capabilities in a large global organisation
  • Drive and enforce compliance to the travel and expense policy
  • Ability to effectively communicate performance metrics to senior management
  • Strong change and communications skills

Job Qualifications

  • Global travel procurement and operations experience
  • Global card program experience
  • Global meetings experience
  • Proven record of year-on-year delivery
  • Change management and self-awareness skills to adopt targeted approaches to a dynamic set of stakeholders
  • Good analytical skills
  • Excellent communication, collaboration and listening skills
  • Demonstrable commercial expertise and negotiation skills
  • Strong knowledge of global corporate travel industry with experience in managing travel agency across all regions
  • Proven experience of delivering corporate card programs
  • individual, purchasing, supplier and meeting card across all regions
  • Proven experience in driving and managing a meetings program in a matrix environment
  • Experienced in partnering with Mobility, Tax, & external suppliers to manage visa / tax changes per country
  • Experience in expense management and expense
  • Proven track record of implementing successful projects
  • delivering reporting tools and insight capabilities in a large global organisation
  • Drive and enforce compliance to the travel and expense policy
  • Ability to effectively communicate performance metrics to senior management
  • Strong change and communications skills

Job Duties

  • Work closely with the regional travel manager and category manager to socialize ongoing category initiatives
  • Pro-active engagement with senior leaders, business managers, travel arrangers and travelers throughout the region
  • Engagement with a variety of stakeholders for travel category planning in a commercial-focused manner using reporting and change management buy-in
  • Support the development of a travel category strategy for travel and strategic meetings and events and vision including commercial and ESG deliverables
  • Execute and manage a strategy plan covering all elements of regional travel management (define, analyze, execute, and manage)
  • Monitor travel policy compliance and provide strategies to increase compliance, drive cost savings and efficiencies whilst focusing on agile and innovative practices
  • Work closely with the travel management company to ensure operational issues are resolved, SLAs are met, management reporting systems are accurate and adherence to policy is monitored
  • Identify savings opportunities and service enhancements, initiate process improvements, and deployment of benchmarking-generated best practices
  • Analyze, monitor and report on travel expenditures and compliance
  • Provide monthly and quarterly reports for corporate travel
  • Work with Risk Management on Duty of Care issues, and other incidents relating to business travel
  • Support the US Travel Operations Manager to design and implement travel training / seminars for travelers and travel arrangers
  • Ensure compliance to regulatory requirements (GDPR / data privacy) is maintained, including supporting breach management with Info Sec
  • Engage with other internal corporate functions i.e., Security, Insurance, Mobility, Facilities to socialize program enhancements and initiatives

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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