Travel Info Counselor I or II - Wichita Falls
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $40,300.00 - $52,000.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Training and development programs
Paid holidays
Employee assistance program
Job Description
The Texas Department of Transportation (TxDOT) operates travel information centers that serve as valuable resources for travelers across the state. These centers provide essential travel coordination and navigation information to both local and out-of-state visitors, promoting tourism and facilitating safe travel throughout Texas. Open 360 days a year, these centers play a crucial role in disseminating up-to-date information about local events, attractions, and travel conditions, reflecting Texas's rich cultural heritage and diverse geography. TxDOT, a state government agency focused on providing and maintaining transportation infrastructure and services, is committed to excellence in public service and community engagement. As part of... Show More
Job Requirements
- High school diploma or equivalent
- One year experience in customer service, event coordination, travel consulting, or tourism work for Travel Counselor I
- Three years experience in related fields for Travel Counselor II
- Valid driver's license to operate state vehicle
- Completion of Travel Counselor training program within two years
- Ability to work non-standard hours including weekends and holidays
- Capable of standing for prolonged periods
- Able to lift objects up to 20 lbs
- Must pass pre-employment physical
- Must pass drug test
- Adherence to safety and security protocols
Job Qualifications
- High school graduate or equivalent
- College education or relevant technical training may substitute for experience
- 1 year customer service, event coordination, travel consulting, or tourism work for Travel Counselor I
- 3 years customer service, event coordination, travel consulting, or tourism work for Travel Counselor II
- Valid driver’s license
- Successful completion of departmental Travel Counselor training program
- Ability to communicate effectively
- Ability to read and interpret maps
- Ability to stand for long periods
- Ability to prepare reports
- Some knowledge of office practices and administrative procedures
- Familiarity with Texas geography, history, cultures, and attractions
Job Duties
- Assist in making presentations to community and touring groups
- Assist in emergency situations including visitor injuries and unusual events
- Conduct travel information center building and grounds inspections
- Employ safety and security measures in the travel information centers
- Provide state-wide travel coordination and information services
- Maintain records and compile statistical data on travel information center activities
- Perform other job responsibilities as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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