Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $24.00
Work Schedule
Rotating Shifts
Standard Hours
Weekend Shifts
Night Shifts
Benefits
flight privileges
weekly pay
Full time starts at 30 hours per week
Paid Time Off
comprehensive medical insurance
Dental Insurance
Vision Insurance
401k
exclusive discounts
wellness programs
Job Description
Unifi is a seasoned leader in the aviation services industry, bringing decades of expertise and a commitment to innovation, adaptation, and growth. With a foundation built on comprehensive experience in airline ground services, Unifi has established itself as a reliable partner in ensuring safe and efficient aircraft and passenger management. Our vision is to be the most respected company in the sector by providing exceptional experiences that help aircraft and passengers reach their destinations safely and comfortably. We pride ourselves on our dedication to integrity, passion, and empathy, values that guide our operations and the way we interact with our... Show More
Job Requirements
- 2 years of relevant experience
- must be able to obtain credentials required as per airport or state or customs requirements
- must be at least 18 years of age
- must be able to work in rotating shifts and hours, nights, weekends and holidays, overtime
- must be able and open to work in outside weather conditions which may include severe seasonal elements
- must be able to constantly lift and carry up to and more than 70 lbs, push, pull, walk, stand, reach above shoulder, stoop, squat, kneel, and bend
- should be able to climb or crawl frequently
- payrate will be based on skills, qualifications, and level of experience.
Job Qualifications
- High School diploma or GED
- strong leadership skills, presentation skills, written and oral communication skills, positive attitude, and the ability to manage change successfully in a fast-paced environment
- demonstrable experience of conflict resolution skills, problem solving ability, and compassionate, tactful communication with senior leaders, employees, union officials, vendors and internal and external customers
- experience leading a team of individual contributors
- must possess excellent critical thinking and quality decision making abilities
- proficient in Microsoft Office 365
- embraces diverse people, thinking, and styles
- bachelor's degree in a field of study related to management, leadership, operations, or another relevant subject preferred
- OCC supervisory experience preferred
- hotel contract, crew scheduling, crew tracking, and/or crew operations experience preferred
- experience working in HTS, DBMS, OSS, and DLTerm preferred
- language skills including Spanish, French and/or Italian preferred.
Job Duties
- Leading a team of OTD coordinators booking accommodation and transportation needs for all ad hoc, charter, irregular operations (IROP), and special operations crew needs including utilization of the Hotel and Transportation System (HTS) and other platforms used for sourcing
- Effectively balances performance of the operation with efficient deployment of company resources in a fast-paced and time-sensitive environment
- Continuously developing OTD Coordinators by improving their performance to facilitate career growth
- Working cross-functionally with Corporate Travel Services (CTS), In-Flight Service (IFS), and Flight Operations (FOPs) stakeholders as directed by leadership to manage all changes, ensuring approved hotel inventory availability as well as working with non-contracted vendors for additional availability
- Ensuring timely communication across OCC and Flight Operations verticals, especially with Crew Resources, Charters, and various CTS, IFS, & FOPs stakeholders
- Optimizing Delta’s hotel blocks to minimize spoilage and drive year-over-year rate and tax savings utilizing various sourcing tools and direct connect technology
- Supporting virtual credit card payment solution process related to variance and ad-hoc hotel and transportation procurement
- Ensuring high levels of customer service by promptly addressing all crew (including FCR & FACTS) and supplier reports
- Analyzing and delegating workload and work assignments to Coordinators
- Representing OTD in various meetings/briefings
- Building strong working relationships with coworkers, direct reports, customers (internal and external), partners and company leadership
- Providing support in the planning and implementation of operational strategies and seeking continual operational improvements and efficiencies
- Complete work in a safe and secure manner, following company safety and operational standards
- Immediately report safety and security incidents as well as potential hazards in line with the Unifi Fair and Just Culture Policy
- Perform other related duties as assigned within the appropriate skill, experience, and capabilities expected for this position.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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