Job Overview
Benefits
Health savings account
Dental Insurance
Health Insurance
Pet insurance
Flexible spending account
Employee assistance program
Disability insurance
Paid Time Off
Vision Insurance
Parental leave
Life insurance
Job Description
NetJets Services, Inc. is a pioneering leader in the private aviation industry, boasting over 60 years of excellence and commitment to delivering unparalleled private travel experiences. As part of Berkshire Hathaway's portfolio, NetJets has distinguished itself globally by offering not only safety and innovative service but also unparalleled reliability and access to a worldwide clientele. Their elite fleet, expertly trained personnel, and a customer-centric approach set them apart as the ultimate choice for private flight operations. With a culture focused on personal and professional growth, NetJets offers employees opportunities to thrive within a dynamic and fast-paced environment synonymous with luxury... Show More
Job Requirements
- High school diploma or equivalent
- 2-4 years of relevant experience
- Knowledge of travel booking systems
- Strong communication and interpersonal skills
- Ability to work independently and in a team environment
- Basic proficiency in MS Office applications
- Ability to manage and resolve conflicts
- Flexibility to adapt to changing priorities
- Willingness to learn and develop new skills
- Ability to maintain confidentiality and professionalism
Job Qualifications
- Graduate of accredited travel school or bachelor’s degree preferred
- Prior GDS experience preferred
- Working knowledge of MS Office
- Ability to work under pressure and in crisis situations
- Strong sense of fiscal responsibility and budget management
- Must cultivate a collaborative environment by modeling respect, helpfulness, commitment, enthusiasm and integrity
- Excellent verbal and written communication skills
- Sound leadership and interpersonal skills
- Maintain professional demeanor in person, via email and via phone
- Service oriented approach when interacting with all customers
- Strong decision-making and problem-solving skills
- Ability to manage and adapt to frequent changes
- Proficiency in creating and delivering presentations
- Some travel may be required
Job Duties
- Understand and enforce NetJets travel policy/travel guidelines, pilot union agreements and supplier agreements
- Actively monitor workflow and day-to-day tasks working independently and within team environment
- Interpret and communicate components of the pilot labor agreement
- Collaborate with all business entities, especially operations teams, on proactive travel support
- Provide subject matter guidance/training to travel coordinators, associates or other employees/suppliers as needed
- Under general supervision, learn how to book and support international bookings
- Identify and resolve complex problems and issues in collaboration with supervisor or other peers
- Manage special tasks/projects as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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