American Automobile Association logo

Travel Consultant

Lancaster, CA, USA|Travel, Onsite

Job Overview

briefcase

Employment Type

Hourly
Full-time
clock

Compensation

Type:
Hourly
Rate:
Exact $23.50
clock

Work Schedule

Weekend Shifts
diamond

Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k) Plan
Pension Plan
Tuition Assistance
Paid Time Off

Job Description

Auto Club Enterprises, the largest federation of AAA clubs in the United States, employs approximately 14,000 people across 21 states to serve more than 17 million members. Established in 1902, the organization has a storied history and a national brand recognized for its commitment to providing legendary service and valuable products that ensure members' peace of mind. Auto Club Enterprises values diversity and believes in leveraging the strengths of different cultures, backgrounds, and personalities to build a unified team. This approach allows the company to offer lifetime, exceptional service that exceeds expectations, creating meaningful and lasting relationships with its members.... Show More

Job Requirements

  • high school diploma required
  • ability to pass criminal background check
  • ability to pass urine drug screening
  • minimum 2 years of retail sales or banking experience or leisure travel agency experience preferred
  • availability to work most Saturdays and some evenings
  • successful completion of Travel Consultant Trainee program
  • sales-oriented mindset
  • proficiency with computer systems and multitasking
  • minimum typing speed of 30 words per minute
  • excellent organizational skills

Job Qualifications

  • high school diploma required, preferred 2 or 4 year college degree
  • ability to pass comprehensive criminal background check and drug screening
  • minimum 2 years of successful retail sales, banking experience, or leisure travel agency background in a goal-oriented environment preferred
  • strong passion for travel beyond a hobby
  • availability to work most Saturdays and some evenings
  • completion of Travel Consultant Trainee program
  • sales-driven with a focus on exceeding goals
  • computer savvy with proficiency in multiple systems and Microsoft Office
  • typing speed of at least 30 words per minute
  • strong organizational skills and comfort with paperwork

Job Duties

  • sells international and domestic travel packages including cruises, land packages, travel itineraries, air, car, and hotel
  • shares knowledge and expertise from personal experiences and/or education study trips
  • develops long standing relationships with members and builds referral and repeat business
  • makes appropriate recommendations to ensure the trip experience is more than expected and tailored to members expectations
  • cross sells relevant products to enhance the trip experience such as AAA Member Rewards Credit Card and identity theft referrals
  • participates in training programs through Auto Club University to enhance product knowledge and sales techniques
  • meets and exceeds sales goals to qualify for bonuses and advancement opportunities

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

You may be also interested in: