American Automobile Association (AAA) logo

Travel Consultant

Bakersfield, CA, USA|Travel, Onsite

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Exact $24.00
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k) Plan
Pension Plan
Tuition Assistance
Paid Time Off
Wellness Program
Employee Discounts

Job Description

Auto Club Enterprises is the largest federation of AAA clubs in the United States, boasting 14,000 employees across 21 states and serving over 17 million members. Established with a reputation since 1902, the organization has grown into a trusted national brand synonymous with legendary service and valuable member benefits. The strength of Auto Club Enterprises lies in its diverse workforce, composed of individuals from various cultural backgrounds, personalities, and talents. This diversity fosters a collaborative environment capable of consistently delivering exceptional, lifetime service to members. Embracing diversity is seen as a key to the organization's success and reflects in its... Show More

Job Requirements

  • High school diploma
  • Ability to pass comprehensive criminal background check
  • Ability to pass thorough urine drug screening
  • At least 2 years of successful retail sales or banking experience or leisure travel agency background preferred
  • Availability to work most Saturdays and some evenings
  • Must complete Travel Consultant Trainee program involving some travel
  • Strong computer skills and ability to multitask
  • Good communication skills

Job Qualifications

  • Passion for travel
  • Availability to work most Saturdays and some evenings
  • Successful completion of Travel Consultant Trainee program
  • Sales driven with goal achievement focus
  • Computer savvy with ability to navigate multiple systems and type at least 30 words per minute
  • Strong organizational skills and comfort with paperwork
  • Excellent written and oral communication skills
  • Experience in retail sales, banking, or leisure travel agency preferred
  • High school diploma required, college degree preferred

Job Duties

  • Sells international and domestic travel packages including cruises, land packages, travel itineraries, air, car, and hotel
  • Shares knowledge and expertise from personal experiences and educational study trips
  • Develops long standing relationships with members and builds referral and repeat business
  • Makes appropriate recommendations to ensure the trip experience is more than expected and tailored to members expectations
  • Cross sells relevant products to enhance the trip experience such as AAA Member Rewards Credit Card and identity theft referrals
  • Meets sales goals and participates in training and development programs
  • Provides excellent customer service and administrative support

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location