American Automobile Association (AAA) logo

Travel Consultant

Tuscaloosa, AL, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $36,600.00 - $51,000.00
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Work Schedule

Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k) plan with Company Match
Pension Plan
Tuition Assistance
Paid Time Off
Wellness Program
Employee Discounts

Job Description

Auto Club Enterprises is the largest federation of AAA clubs in the United States, employing approximately 14,000 individuals across 21 states and serving over 17 million members. Since its founding in 1902, AAA has built a long-standing reputation for providing legendary service and the highest value to its members. With its nationally recognized brand and commitment to diversity, the company creates a working environment that supports various cultures, backgrounds, and strengths to deliver exceptional service to its customers. Its employees are the core strength of the organization, and this commitment is reflected in its efforts to nurture career growth, promote... Show More

Job Requirements

  • Pass comprehensive criminal background check
  • Pass thorough urine drug screening
  • Availability to work weekends and evenings
  • Ability to multitask in a fast-paced environment
  • Strong sales drive
  • Good written and oral communication skills
  • Willingness to participate in ongoing training and development
  • Ability to build relationships with members
  • Comfort with paperwork and organizational tasks

Job Qualifications

  • High school diploma required
  • Prefer 2 or 4-year college degree
  • At least 2 years of successful retail sales, banking experience, or leisure travel agency background
  • Passion for travel
  • Availability to work most Saturdays and some evenings
  • Completion of Travel Consultant Trainee program
  • Computer savvy with ability to navigate multiple systems and web browsers
  • Proficient in Microsoft Office
  • Typing speed of at least 30WPM
  • Strong organizational skills and attention to detail
  • Excellent written and oral communication skills

Job Duties

  • Sell international and domestic travel packages including cruises, land packages, travel itineraries, air, car, and hotel
  • Share knowledge and expertise from personal experiences and/or education study trips
  • Develop long-standing relationships with members and build referral and repeat business
  • Make appropriate recommendations to ensure the trip experience exceeds member expectations and is tailored to their needs
  • Cross-sell relevant products such as AAA Member Rewards Credit Card and identity theft referrals
  • Participate in continuous training programs to enhance skills
  • Achieve sales goals and contribute to team performance

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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