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Pilot Company

Travel Center Shift Leader

Job Overview

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Employment Type

Hourly
Full-time
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Fuel discount
nation-wide medical plan
Dental Insurance
Vision Insurance
401(k)
flexible spending accounts
Adoption assistance
Tuition Reimbursement
flexible schedule
weekly pay

Job Description

Pilot Company is a leading network of travel centers in North America, known for its expansive reach and comprehensive services that cater to fuel and retail needs across a vast geographical footprint. Established in 1958 by Jim A. Haslam II and presently led by CEO Adam Wright, the company has grown to encompass more than 30,000 team members, operating over 750 retail and fueling sites across 44 states and six Canadian provinces. This substantial presence positions Pilot Company as a pivotal player in the energy and logistics sector, where it not only supplies fuel but also manages one of the... Show More

Job Requirements

  • high school diploma or equivalent
  • prior experience in retail or customer service preferred
  • strong communication and leadership skills
  • ability to handle multiple tasks efficiently
  • reliable and punctual
  • willingness to work flexible schedules including nights, weekends, and holidays
  • background check clearance required

Job Qualifications

  • previous experience or working knowledge of retail operations
  • exceptional customer service skills
  • proficiency with calculator, computer, and other equipment
  • ability to work as part of a team and interact with team members, customers, vendors, and corporate representatives
  • flexible availability to work nights, days, weekends, and holidays
  • ability to pass a background check

Job Duties

  • supervise employees during shifts
  • respond to customer needs ensuring excellent service
  • assist store managers with operational tasks
  • maintain store cleanliness and well-maintained facilities
  • uphold company quality and customer service standards
  • coordinate with team members and manage daily store operations
  • enforce safety and compliance policies

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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