Job Overview
Employment Type
Temporary
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Family leave
Professional development opportunities
Flexible work arrangements
Job Description
The United Nations Secretariat, located in New York, is a pivotal entity within the global organization that supports international peace, security, human rights, and development efforts. The Department of Operational Support (DOS) plays a crucial role within the Secretariat by providing comprehensive operational and advisory services to nearly 100 UN entities around the world. This includes managing physical facilities, conference and office spaces, travel and transportation services, records, mail operations, and more. Specifically, the Facilities and Commercial Activities Service (FCAS) is responsible for overseeing the operations, maintenance, and management of the UN Headquarters complex, ensuring its efficiency and effective service... Show More
Job Requirements
- High school diploma or equivalent
- minimum seven years of progressively responsible experience in international travel and transportation including administrative, supervisory functions
- proficiency in Microsoft Office applications
- proficiency in airline reservation systems
- proficiency in operational databases such as ERP and booking management tools
- English proficiency at UN Level III
- flexibility to work weekends, holidays and late hours
- ability to multitask and prioritize workload
- authorized to work in New York duty station
Job Qualifications
- High school diploma or equivalent
- training in airline rules and regulations desirable
- relevant training in shipping practices desirable
- minimum seven years of progressively responsible work experience in international travel and transportation
- experience in Microsoft Office applications including Word, Excel, Access and PowerPoint
- experience in airline reservation systems such as SABRE, AMADEUS, APOLLO, GALILEO or equivalent
- experience in operational databases such as Enterprise Resource Planning system and booking management tools
- experience in an international organization desirable
- English language proficiency at UN Level III
Job Duties
- Supervises a team of travel assistants on daily assignments
- provides guidance on travel and transportation established entitlements, rules and regulations
- coordinates the travel of uniformed personnel traveling to and from a wide range of member states in connection with mission duties
- reviews, calculates and approves entitlements for all official travel including airfare, excess baggage entitlements, terminal expenses, airfreight entitlements, daily subsistence allowance for staff and dependents and non-staff
- provides information about frequency of air services and guidance on least costly and most direct airfare rates
- provides information on rates and travel schedules for budgeting purposes
- contacts airlines to negotiate least expensive fares including group discounts and reduced excess baggage charges
- computes and determines lump-sum entitlements for travel and reviews authorized entitlements for personal effects removal
- arranges for travel changes or cancellations and ticket reissues including reimbursements
- liaises with contracted travel agency to correct bookings
- pre-audits official travel itineraries for conformity with rules and regulations
- reviews travel claims and supporting documents for accuracy and validity
- advises on efficient and cost-effective routing
- provides emergency travel support during non-office hours
- performs ad-hoc assignments as necessary
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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