Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.58 - $25.57
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
flexible spending accounts
Company paid life insurance
Paid parental leave
Paid Time Off
401k plan with company match
Discounted employee travel options
Access to LinkedIn Learning webinars and courses
discounted pet insurance
auto insurance
home insurance
renters insurance
Job Description
The Vacation Group, established in 2025, is a prominent full-service travel collective that encompasses four distinguished agencies unified under a single brand. As part of the larger Internova Travel Group and members of the Travel Leaders Network, The Vacation Group specializes in delivering a wide range of travel services. These include cruises, solo cruises, custom luxury vacations, as well as student and group tours. The company stands as a trusted and innovative leader within the travel industry, built upon the combined legacy of its founding brands: CruCon Cruise Outlet, SinglesCruise, Travel Leaders Vacation Center, and Student Tours. Supported by a... Show More
Job Requirements
- Upbeat attitude
- college degree or travel school preferred
- minimum three years of experience in servicing premium clientele preferred
- proven customer service and sales skills, proactive with clients
- critical thinking skills to resolve customer issues
- ability to recognize when management involvement is necessary
- proven ability to foster and value client and team relationships
- excellent written, verbal and interpersonal communication skills
- outstanding organizational skills and attention to detail including multitasking
- ability to work under pressure while maintaining a high level of accuracy
- travel industry knowledge including worldwide destinations and premium cruise and tour suppliers
- proficient in industry technology
- knowledge of Word, Excel and Outlook
Job Qualifications
- Upbeat attitude
- college degree or travel school preferred
- minimum three years of experience in servicing premium clientele preferred
- proven customer service and sales skills, proactive with clients
- critical thinking skills to resolve customer issues
- ability to recognize when management involvement is necessary
- proven ability to foster and value client and team relationships
- excellent written, verbal and interpersonal communication skills
- outstanding organizational skills and attention to detail including multitasking
- ability to work under pressure while maintaining a high level of accuracy
- travel industry knowledge including worldwide destinations and premium cruise and tour suppliers
- proficient in industry technology
- knowledge of Word, Excel and Outlook
- specialization a plus land suppliers sales, destination, travel sector, travel type, special interest, etc
- first-hand experience with past travel abroad to multiple countries is a plus for this position
Job Duties
- Provide exceptional customer service resulting in repeat business and referrals
- meet or exceed annual sales revenue target
- increase sales through developing and maintaining a network of clients and learning their needs
- build and maintain strong client relationships new and existing
- provide land supplier, destination, and itinerary recommendations to clients
- consult with clients on various insurance, hotel, and other ancillary options
- address client issues and concerns, represent the company professionally by offering competent advice and working directly with suppliers to resolve issues
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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