Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
safe work environment
Job Description
The Transportation Supervisor position is offered within a dynamic hospitality environment dedicated to providing exceptional parking and transportation services to guests, Team Members, and visitors. This role is pivotal in ensuring the smooth operation of parking facilities, shuttle services, and ride-share programs at the property, prioritizing safety, efficiency, and outstanding customer experience. The company is committed to maintaining high standards in transportation management, reflecting its overall dedication to guest satisfaction and operational excellence. This position is ideal for individuals with a strong leadership background, particularly those experienced in valet parking services and supervisory roles, who thrive in fast-paced, service-oriented settings.<... Show More
Job Requirements
- Must be 21 years of age or older
- three years of valet parking experience required, one year in a supervisory capacity preferred
- strong analytical and problem-solving skills
- strong supervisory and leadership skills
- excellent organizational skills and attention to detail
- proficient with Microsoft Office Suite or related software, scheduling, valet, and parking software
- ability to handle multiple priorities simultaneously and meet deadlines, often in stressful and high-pressure situations
- must be able to promote positive, fair, and ethical relations with all Team Members, guests, and visitors
- valid driver license
- gaming license (process facilitated by the company)
Job Qualifications
- Three years of valet parking experience
- one year in a supervisory capacity preferred
- strong analytical and problem-solving skills
- supervisory and leadership skills
- excellent organizational skills and attention to detail
- proficiency with Microsoft Office Suite or related software
- knowledge of scheduling, valet, and parking software
- ability to handle multiple priorities simultaneously and meet deadlines under pressure
- ability to promote positive, fair, and ethical relations with Team Members, guests, and visitors
Job Duties
- Upholds and complies within established standards at all times
- supervises the departmental performance and the accuracy, confidentiality, and thoroughness of departmental policies and procedures, records, and reports
- supports the hiring, performance management, training, and Team Member engagement within the department
- assists with the training of new Team Members on department policies and procedures and monitors performance of all Team Members
- keeps informed of all new developments within the department and makes recommendations designed to maximize department and company success
- provides assistance with internal and external guest relations requiring patience, tact, and diplomacy
- addresses guest and Team Member issues as appropriate
- assists with parking operations and shuttle services both on-site and off-site for Team Members and guests and communicates payment and pricing
- assists in coordination and direction of all ride share and taxi programs including staging, pick up areas, and Team Member parking programs
- reviews all traffic-related communications with Team Members, guests, community, and local law enforcement
- keeps updated in real-time on all road-related traffic issues and makes recommendations for improvements
- assists with transportation strategy for large-scale events on property including police detail support and communication plans
- ensures accuracy and assists with scheduling of all airport-related transfers
- works with safety as a priority and follows department and company safety standards
- maintains relevant knowledge of industry through continuing education and training
- exhibits respectful consideration of viewpoints, situations, and others
- places the guest experience and safety at the forefront of every decision
- performs other duties as assigned
OysterLink is a restaurant, hospitality, and hotel job platform.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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