Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $24.00 - $29.00
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Career development opportunities
Life insurance
Job Description
C.R. England, Inc., founded in 1920 and headquartered in Salt Lake City, Utah, stands as one of North America's premier transportation companies. With over a century of experience, C.R. England has established itself as a leader in the transportation industry, focusing on dedicated, over-the-road (OTR), cross-border Mexico, and intermodal services. The company is known not only for its extensive service offerings but also for its commitment to management excellence and a positive workplace culture. C.R. England has been recognized by Newsweek as one of "America's Greatest Workplaces for Women" and "America's Greatest Workplaces for Diversity," and has earned accolades such... Show More
Job Requirements
- College degree preferred but combination of college work and experience will be considered
- Prior logistical or planning experience needed
- Transportation or logistics industry experience preferred
- Strong geographical knowledge with expertise in time and distance requirements related to Department of Transportation regulations
- Maintain clear communication with drivers, customers, and office staff
- Able to handle multiple tasks and work independently and in a team environment
- Keep company leadership informed of issues requiring attention
- Practice and observe safety rules and regulations
- Always conduct oneself in a positive professional manner
- Maintain professional appearance per dress code
- Treat individuals with dignity, fairness, respect, and recognition
- Work productively and collaboratively with supervisors and peers
- Display teamwork and willingness to problem solve
- Provide excellent customer service
- Adhere to company policies and procedures
- Must be able to work with office equipment and utilize computers
Job Qualifications
- Ability to work with office equipment and utilize computers for majority of tasks
- Familiarity with Microsoft Office suite of programs
- Strong verbal and written communication skills
- Ability to have critical conversations with drivers
- Excellent organization and attention to detail
- High sensitivity to customer service and customer retention
- Ability to effectively manage time with daily and long-term tasks
- Ability to work in a high-volume, fast-paced transportation environment
- Knowledge of industry-specific IT programs helpful
- Prior logistical or planning experience preferred
- Transportation or logistics industry experience preferred
- Strong geographical knowledge related to Department of Transportation regulations
Job Duties
- Manage asset utilization and drivers to ensure high delivery of customer service and fleet profitability
- Build and match planned freight to day cabs or condo trucks and drivers
- Review PTAs and driver requests for time off or home time in planning loads for same day or next-day dispatching
- Coordinate with others in the department for awareness of driver, freight, and asset availability
- Identify concerns with drivers who may need support, coaching, or disciplinary action
- Coordinate with Maintenance on trucks out of service or returning to service
- Plan for future freight when available from customers
- Track drivers, loads, and receivers to ensure dispatching runs as planned
- Coordinate backhauls to meet customer needs and keep freight, trucks, and trailers moving
- Maintain frequent contact with assigned drivers monitoring call-offs, fatigue, and equipment issues
- Ensure trainees work appropriately in OTR training environment
- Monitor hours of service for dispatching and compliance
- Handle urgent situations such as truck, freight, driver recovery, traffic, weather, or unforeseen delivery delays
- Assist in orienting new drivers on communication, reporting, and scheduling expectations
- Work with drivers with unique scheduling needs or issues ensuring coordination with supervisors and managers
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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