Transportation Management Center Operator Trainee - Kanawha County

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $22.75
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Work Schedule

Rotating Shifts
On-call
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Shift Differentials
Employee assistance program
Training and development opportunities

Job Description

The Transportation Management Center Operator Trainee position is an entry-level role within a dynamic traffic management environment. The hiring agency is focused on maintaining and enhancing traffic flow and safety across the West Virginia State highway system by utilizing advanced computerized traffic management workstations. These systems are critical for minimizing congestion, ensuring timely incident management, and improving the overall driving experience for motorists. The organization operates a centralized Transportation Management Center where operators monitor a variety of data sources including real-time traffic information, surveillance cameras, emergency communication channels, and weather condition reports. The center plays a vital role in coordinating... Show More

Job Requirements

  • high school diploma or equivalent
  • no prior experience required
  • valid driver’s license
  • ability to work rotating shifts including nights, weekends, and holidays
  • ability to be on call for emergencies
  • willingness to complete all required training
  • ability to use computer systems
  • good communication and listening skills

Job Qualifications

  • high school diploma or equivalent
  • strong map reading skills
  • ability to provide effective communication
  • ability to operate computers
  • ability to listen well and speak clearly
  • ability to function in stressful and urgent situations
  • knowledge of state and national emergency facilities and notification methods
  • familiarity with hazardous materials codes is a plus
  • ability to anticipate unsafe roadway conditions

Job Duties

  • complete all required classroom and on-the-job training
  • assist in monitoring real-time traffic data
  • accurately locate incidents graphically on computers using verbal descriptions
  • prepare logs and reports on traffic conditions and incident management
  • assess congestion levels and incident severity and brief supervisors
  • program and operate motorist information systems including DMS and HAR
  • assist in monitoring CCTV systems, police scanners, and radio communications
  • monitor and transmit communications between state and other agencies
  • verify incidents and congestion using surveillance and data
  • record weather and hazardous condition information
  • monitor and relay emergency, traffic, safety and weather information
  • receive traffic and incident data from GIS
  • assist in monitoring Roadway Weather Information Systems and Environmental Sensor Stations
  • maintain weather and road condition tapes for traffic advisory systems
  • travel as required

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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