Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $13.00 - $16.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
employee wellness program
Job Description
The Pueblo of Sandia is a respected tribal community located in New Mexico known for its vibrant culture, commitment to public service, and a focus on providing high-quality amenities for both residents and visitors. As a vital part of its community-focused initiatives, the Pueblo operates various departments including the Transportation and Valet Departments within its resort and casino facilities. These departments are dedicated to delivering exceptional guest services that enhance the visitor experience, making transportation around the casino, resort, and nearby areas safe, comfortable, and welcoming. The organization prioritizes integrity, fairness, collaboration, effective communication, and recognition for performance excellence, creating... Show More
Job Requirements
- Must be at least 25 years of age
- High school diploma or GED equivalent
- Minimum one year experience in guest services and/or public dealing
- Ability to operate manual and automatic vehicles
- Must possess and maintain valid unrestricted New Mexico Driver's License
- Class B CDL with passenger endorsement preferred
- Must pass a stringent background investigation
- Must pass pre-employment and random drug screenings
- Ability to perform physical activities including lifting up to 50 lbs, crouching, balancing
- Ability to work in varying indoor and outdoor conditions
- Ability to comply with attendance policy and punctuality standards
- Willingness to adhere to safety standards and operational procedures
Job Qualifications
- High school diploma or GED equivalent
- One year of experience in guest services or dealing with the general public
- Ability to drive manual and automatic transmission vehicles
- Knowledge of vehicle operation and air brakes
- Knowledge of Albuquerque streets, roads, airports and surrounding areas
- Excellent guest service skills
- Knowledge of safety practices related to vehicle operation
- Ability to drive in adverse weather conditions
- Ability to maintain and update proper certifications
- Ability to respond to public inquiries
- Strong communication and interpersonal skills
Job Duties
- Deliver the highest level of service while interacting with guests, peers and other Sandia employees
- Travel to assigned destinations transporting guests to and from the casino, resort, airport and other approved destinations
- Complete pre-inspection and document vehicle condition prior to departure
- Communicate and acknowledge all information provided by dispatcher
- Follow department standard operational procedures
- Comply with all traffic regulations
- Assist passengers and their baggage, including loading and unloading
- Report delays, traffic citations, incidents and accidents
- Advise passengers on safety requirements while traveling
- Regulate heating, lighting and ventilating systems for passenger comfort
- Make minor repairs or change tires if needed
- Maintain cleanliness of vehicles at all times
- Build professional relationships with internal and external contacts maintaining a friendly and approachable demeanor
- Maintain punctual and regular attendance as per assigned schedule
- Perform other job-related duties as assigned
- Serve as initial point of contact for guest inquiries
- Demonstrate empathy and resolve guest issues timely
- Possess knowledge of all products and services offered
- Build relationships with guests based on respect and confidence
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
Loading...
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in:
Nearby Cities