Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $19.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Flexible Schedule
Professional Development
Job Description
Fontainebleau Las Vegas is a luxury resort located in the vibrant city of Las Vegas, renowned for providing exceptional hospitality and premium experiences to its guests. As a distinguished hotel and resort, Fontainebleau Las Vegas focuses on delivering world-class services, catering to high-end travelers, VIPs, and guests seeking luxury accommodations and impeccable amenities. The resort is committed to fostering an inclusive workplace culture that emphasizes diversity, equality, and respect, reflecting the rich diversity of the communities it serves. Fontainebleau Las Vegas prides itself on innovation and excellence in the hospitality industry, backed by a dedicated team of professionals working collaboratively... Show More
Job Requirements
- Must be at least 18 years of age
- high school diploma or equivalent required
- minimum of six months experience in guest services, transportation, or a similar role
- ability to maintain composure in busy and stressful situations
- familiarity with local transportation options and resources
- ability to maintain confidentiality of sensitive guest and company information
- proficiency in Microsoft Word, PowerPoint, Excel, and Outlook
- willingness and ability to work a flexible schedule including nights, holidays, and weekends
- ability to work in a fast-paced, busy environment
Job Qualifications
- High school diploma or equivalent
- minimum of six months experience in guest services, transportation, or a similar role
- extensive knowledge of VIP/Transportation Services in a high-volume luxury resort
- proficiency in transportation software is a plus
- highly motivated and energetic personality with strong commitment to excellence in hospitality
- ability to maintain composure when working in busy and stressful situations
- excellent organizational skills and attention to detail
- ability to manage, prioritize, and delegate multiple projects simultaneously in a fast-paced environment
- familiarity with local transportation options and resources
- ability to maintain confidentiality of sensitive guest and company information
- proficient in Microsoft Word, PowerPoint, Excel, and Outlook
- ability to actively influence and drive collaboration with individuals or groups at various levels within and outside the organization
- demonstrated ability in maintaining consistent, high-quality service levels
- willingness and ability to work a flexible schedule including nights, holidays, and weekends
- experience working in a fast-paced, busy, and somewhat stressful environment
Job Duties
- Coordinate and schedule transportation services for guests, including airport transfers, local excursions, and shuttle services
- maintain accurate and up-to-date transportation schedules to ensure timely pick-ups and drop-off
- act as the primary point of contact for guest transportation requests, providing information, assisting with reservations, and ensuring guests' transportation needs are met
- collaborate with various resort departments, such as concierge, events, and guest services, to ensure smooth transportation logistics for special events, group activities, and VIP guests
- liaise with external transportation vendors and service providers, ensuring services are scheduled, managed, and delivered in accordance with guest expectations and resort standards
- effectively communicate transportation details to guests, drivers, and other resort departments, ensuring everyone is informed and aligned on transportation logistics
- maintain accurate records of transportation schedules, guest preferences, and any transportation-related incidents or changes
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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