Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $26.00
Work Schedule
Rotating Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Shift Differentials
Training and Development
Job Description
gategroup is a global leader in providing airline catering and hospitality services. With a strong presence in multiple countries and a commitment to excellence, gategroup focuses on enhancing the travel experience by delivering top-quality food and services to passengers and airline clients. As a company dedicated to innovation, customer satisfaction, and operational efficiency, gategroup fosters a culture of integrity, passion, accountability, and teamwork across all its teams. This ensures that all employees work collaboratively to provide seamless and memorable service throughout their journeys.
This particular position is critical for ensuring smooth operational functions that support airline clients' needs. The r... Show More
This particular position is critical for ensuring smooth operational functions that support airline clients' needs. The r... Show More
Job Requirements
- High school diploma
- Two or more years of general work experience in an office or warehouse facility
- One year of experience directing the work of others
- Able to drive on the ramp with a valid driver's license (age 21+)
- Able to multi-task in a hectic environment
- Detail oriented
- Able to keep calm in high pressure environment
- Able to work with minimal supervision
- Able to make independent decisions
- Able to compile data from multiple sources accurately
- Able to communicate status changes in a timely manner
- Must function in a warehouse environment
- May be required to rotate between day and night shifts
- Must have valid driver's license
Job Qualifications
- High school diploma
- Associate's degree preferred
- Two or more years of general work experience in an office or warehouse facility
- One year of experience directing the work of others
- One to two years of shipping/receiving experience preferred
- Able to drive on the ramp with a valid driver's license (age 21+)
- Able to multi-task in a hectic environment
- Detail oriented
- Able to keep calm in high pressure environment
- Able to work with minimal supervision
- Able to make independent decisions
- Able to compile data from multiple sources accurately
- Able to communicate status changes in a timely manner
- Driven to document and improve processes
- Able to develop rapport with major client
Job Duties
- Analyze data from custom computer screens and prepare driver run sheets for each flight
- Assign drivers to gates and flights
- Serve as the quality assurance specialist, ensuring that contents of coolers and or meals meet customer specifications
- Monitor driver’s kitchen departure time
- Track all flight, gate, meal order and other changes in flights
- Serve as back up supervisor when that individual is on the ramp by relaying changes in flights to drivers on the ramp, directing work flow and resolving customer problems
- Check that drivers have completed their run sheets accurately and that all times, aircraft changes, service levels and quantities meet customer specifications
- Answer and log customer calls, concerns and complaints and make recommendations to resolve on-going issues
- Rotate periodically between scheduled shift and vacation relief shift
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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