Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $26.50
Work Schedule
Rotating Shifts
Day Shifts
Night Shifts
Benefits
Paid Time Off
401K with company match
company sponsored life insurance
Medical Plans
Dental plans
vision plans
Voluntary short-term/long-term disability insurance
Job Description
Gategroup is a global leader in providing catering and hospitality services primarily focused on the travel and aviation industry. Known for delivering high-quality, innovative culinary experiences and efficient operational solutions, Gategroup serves major airlines and their passengers, ensuring every journey is as comfortable and enjoyable as possible. The company operates at the intersection of hospitality and logistics, managing complex processes that support airline catering, onboard retail, and customer service. Gategroup emphasizes values such as excellence, integrity, passion, and accountability, fostering a culture that motivates employees to contribute meaningfully to the organization and the customer experience.
This particular position within... Show More
This particular position within... Show More
Job Requirements
- H.S. diploma required
- 2+ years of general work experience in an office or warehouse facility
- 1 year of experience directing the work of others
- able to drive on the ramp (must be 21+ driver’s license)
- able to multi-task in a hectic environment
- detail oriented
- able to keep calm in high pressure environment
- able to work with minimum supervision
- able to make independent decisions
- must have valid driver’s license
Job Qualifications
- H.S. diploma required
- associate's degree preferred
- 2+ years of general work experience in an office or warehouse facility
- 1 year of experience directing the work of others
- 1-2 years of shipping/receiving experience preferred
- able to drive on the ramp (must be 21+ driver's license)
- able to multi-task in a hectic environment
- detail oriented
- able to keep calm in high pressure environment
- able to work with minimum supervision
- able to make independent decisions
- able to compile data from multiple sources with high accuracy
- able to communicate status changes timely
- driven to document and improve processes
- must have valid driver’s license
- able to develop rapport with major client
Job Duties
- Analyze data from custom computer screens and prepare driver run sheets for each flight
- assign drivers to gates and flights
- serve as the quality assurance specialist ensuring contents of coolers and meals meet customer specifications
- monitor driver’s kitchen departure time
- track all flight, gate, meal order and other changes in flights
- serve as backup supervisor by relaying changes to drivers, directing workflow and resolving customer problems
- check driver run sheets for accuracy and compliance with customer specifications
- answer and log customer calls, concerns and complaints and make recommendations to resolve issues
- rotate periodically between scheduled shift and vacation relief shift
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: