Job Overview
Employment Type
Temporary
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $23.00
Work Schedule
On-call
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Training and Development
Flexible Schedule
Job Description
Cross Creek Hospital in Austin, Texas, is a respected provider of comprehensive mental health services catering to adolescents, adults, and seniors of all genders. Situated in the Walnut Creek area of north Austin, this hospital has built a notable reputation for its dedicated approach in helping individuals grappling with depression, bipolar disorder, posttraumatic stress disorder (PTSD), and other mental health challenges. In addition to addressing mental health diagnoses, Cross Creek Hospital also offers specialized care for individuals who suffer from co-occurring substance use disorders, ensuring a holistic approach to treatment and recovery. The hospital offers various inpatient programs tailored to... Show More
Job Requirements
- high school diploma or equivalent
- valid state driver’s license
- CPR and de-escalation/restraint certification required (training available upon hire)
- ability to follow instructions from health practitioners
- ability to safely operate company vehicles
- willingness to adhere to on-call schedule
- strong communication skills
- ability to perform safety checks every 15 minutes or as required
- ability to document timely and accurately
- ability to engage empathetically and professionally with patients and staff
- physical capability to assist patients with activities of daily living
- ability to maintain vehicle cleanliness and report maintenance issues
- adherence to work schedule and attendance policies
Job Qualifications
- high school diploma or equivalent
- valid state driver’s license
- CPR certification
- de-escalation/restraint certification (training available upon hire)
- ability to document clinical information accurately
- ability to engage and communicate effectively with patients
- knowledge of patient safety protocols
- experience or willingness to assist with activities of daily living
- ability to participate as part of a multidisciplinary healthcare team
- ability to apply de-escalation techniques
- basic knowledge of first aid (may be required)
- good problem-solving skills relating to patient care and complaint resolution
Job Duties
- Pick up or transports visitors or staff as needed
- transport patients for admissions and discharges
- assure that all passengers are wearing seatbelts before the vehicle is started
- drive company facility vehicle to pick-up supplies or equipment as needed
- respond and adhere to on call schedule as required
- accurately and appropriately complete all transportation documentation
- maintain vehicle log(s) and report maintenance issues to appropriate facility staff
- ensure all company vehicles are kept clean and functional
- demonstrate a positive, empathetic and professional attitude towards customers always
- when patient needs are not met, acknowledge and work to resolve complaints
- demonstrate a sense of urgency related to the importance of patient safety and providing excellent customer services
- ensure the well-being of patients and provide a positive, supportive and structured environment
- responsible for conducting safety checks and ensuring that supervision is conducted at 15 minute intervals, as noted in special precautions, or in accordance with individualized supervision guidelines as needed
- document timely, accurate and appropriate clinical information in patient's medical record
- assist in providing a safe, secure and comfortable environment for patients, significant others and staff
- monitor patient safety through required rounds completed timely
- patient room is clean and uncluttered
- observation may be assigned every 15 minutes, within reach of patient and/or 1:1 patient care
- obtain patient's vital signs, height and weight as assigned and document in patient record accurately
- identify self to patient and visitors promptly and respond to patient requests quickly
- engage with patient in activities and interactions designed to encourage achievement of treatment goals
- respond to distressed patient in a non-threatening manner and attempt to understand the source of distress
- apply de-escalation techniques to help manage patient's emotions, behavior and participation in treatment and assist with seclusion and restraint when necessary
- as part of the multidisciplinary team provide safety and increase coping skills of patient and assist in developing strategies for helping patients to be as independent as possible
- monitor behavioral improvements and reinforce these behaviors
- report changes and responses to treatment by communicating with team
- significant changes are reported to nurse immediately
- reinforce skills patients learn from nurses, physicians and therapist that promote improved physical and mental wellness
- oversee or assist patients with activities of daily living including toileting, bathing, dressing, grooming, oral hygiene, meals, snacks, hydration and changing bed linens as needed
- help with admissions and discharges if needed
- lead or co-lead individual or group sessions as part of specific recreational or therapeutic procedures
- participate in rehabilitation and treatment programs as well as teach strategies to promote patient wellness and independence as needed
- provide transportation for patient or coordinate transportation with appropriate staff member as needed
- quality of work exhibited through accuracy, neatness, and timeliness of work completed
- adherence to work schedule and overall attendance
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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