Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $30.00
Work Schedule
Day Shifts
Night Shifts
Benefits
base pay
Incentives
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
company provided life insurance
Disability insurance
Paid parental leave
403b employer match
Wellness Program
Education benefit
Job Description
Children's Hospital Colorado is a leading pediatric healthcare institution dedicated to providing compassionate and specialized medical care to children and their families. Known for its commitment to innovation, excellence, and family-centered care, the hospital supports a variety of specialized teams to ensure the best possible outcomes for patients. One of these essential teams is the Children'sOne Flight Team, which focuses on pediatric medical transportation via air and ground to facilitate urgent patient transfer and care coordination. The hospital prioritizes safety, efficiency, and coordination with multiple resources across the region to serve children in need effectively.
The role of the Transport ... Show More
The role of the Transport ... Show More
Job Requirements
- High school diploma or GED
- Three years of customer service experience in a healthcare setting
- Certified Flight Coordinator certification
- Ability to manage multiple communication and technology systems simultaneously
- Strong organizational skills
- Willingness to work rotating day and night shifts
- Excellent verbal and written communication skills
Job Qualifications
- High school diploma or GED
- Certified Flight Coordinator
- Minimum three years customer service experience in a healthcare setting
- Strong communication and interpersonal skills
- Ability to operate Computer Aided Dispatch systems and related technologies
- Proficient in mapping, flight tracking software, and telecommunications equipment
- Ability to work effectively as part of a team
- Excellent problem-solving and multitasking abilities
Job Duties
- Determines priority and preferred transport mode for all incoming transport requests in accordance with established policies and procedures
- Engages in Communications Center and Flight Team Staff Meetings monthly
- Follows CAMTS accrediting requirements
- Contributes willingly, effectively, and efficiently as a team member in various committees accomplishing the stated goals of Children'sOne and Children's Hospital of Colorado
- Orientates new Communications Specialists based on an established process
- Receives and handles all customer requests related to medical transports in a friendly, timely, and professional manner
- Communicates with Flight Team medical crews, pilots, and program leadership to coordinate transport and ensure smooth operations
- Maintains data entries in the CAD for all requests, declines, cancels and out-of-service activities
- Tracks and monitors locations and statuses of all on-duty vehicles, aircraft and personnel, and performs manual flight tracking as needed
- Monitors multiple helipads within the Children's Hospital Colorado System and collaborates directly with multiple air medical programs across the region to assure safe operations
- Directly handles all declines and cancels of transport requests with the requesting party by offering alternate solutions for transportation as appropriate
- Communicates directly with program leadership including Administrator-on-Call when complicated issues arise
- Participates in debriefs and quality reviews with crews, Safety Officer and other members of the communications team as needed
- Assists with coordinating ALS/BLS level transports with contracted vendors
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in:
Popular Cities