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Transport Communication Specialist

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $19.00 - $29.00
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Work Schedule

Day Shifts
Night Shifts
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Benefits

Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid parental leave
retirement savings plan
Wellness Program
Education benefit
annual bonus program

Job Description

Children's Hospital Colorado is a leading pediatric healthcare institution dedicated to providing comprehensive and compassionate care to children and their families. Renowned for its commitment to excellence, the hospital offers a diverse range of medical services, cutting-edge research, and innovative treatment options specifically tailored for young patients. As a part of its continuous efforts to deliver exceptional care, Children's Hospital Colorado has established the Children'sOne Flight Team, an elite transport and medical response unit specializing in the timely and safe transfer of critically ill and injured children across various transport modalities including ground ambulance, helicopter, and fixed-wing aircraft.

The Transport ... Show More

Job Requirements

  • High school diploma or GED
  • three years of customer service in a healthcare setting
  • must obtain Certified Flight Coordinator (CFC) certification within 3 months of hire

Job Qualifications

  • High school diploma or GED
  • three years of customer service in a healthcare setting
  • Certified Flight Coordinator (CFC) certification within 3 months of hire

Job Duties

  • Determines priority and preferred transport mode for all incoming transport requests in accordance with established policies and procedures
  • receives and handles all customer requests related to medical transports in a friendly, timely, and professional manner
  • communicates with Flight Team medical crews, pilots, and program leadership to coordinate transport and ensure smooth operations
  • maintains data entries in the CAD for all requests, declines, cancels and out-of-service activities
  • tracks and monitors locations and statuses of all on-duty vehicles, aircraft and personnel, and performs manual flight tracking as needed
  • monitors multiple helipads within the Children's Hospital Colorado System and collaborates directly with multiple air medical programs across the region to assure safe operations
  • directly handles all declines and cancels of transport requests with the requesting party by offering alternate solutions for transportation as appropriate

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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