Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $62,000.00 - $67,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Life insurance
Paid Time Off
Holidays
Retirement Plan
Performance increases
Fitness Center
Job Description
Piper Shores is a distinguished retirement community located in Maine, dedicated to providing a vibrant and supportive environment for older adults. Known for its high-quality independent living, assisted living, and memory care services, Piper Shores offers residents a comprehensive range of wellness and lifestyle programs designed to promote physical, mental, and emotional well-being. As an establishment deeply rooted in community values and respect for aging, Piper Shores embraces a mission to enhance the lives of its residents through compassionate care, innovative amenities, and a respectful, inclusive atmosphere. The community is committed to compliance with all federal and state nondiscrimination laws,... Show More
Job Requirements
- Bachelor's degree or associate's degree in communications marketing hospitality social services or related field preferred
- Minimum of 3-5 years of work experience in a professional setting required
- Must be able to maintain confidentiality at all times
- Must be highly organized and able to balance multiple priorities
- Strong verbal and written communication skills
- Knowledge of MS Office Suite
- Ability to learn new technologies as needed
- Passion for working with older adults
Job Qualifications
- Bachelor's degree or associate's degree in communications marketing hospitality social services or related field preferred
- Minimum of 3-5 years of work experience in a professional setting required
- Concierge and service-oriented approach to building relationships
- Passion for working with older adults and an appreciation of the aging process
- Demonstrated ability to work independently and collaboratively
- Must be highly organized and able to balance multiple priorities within the time parameters of the role
- Strong verbal and written communication skills
- Knowledge of MS Office Suite and ability to learn new technologies
- Must be able to maintain confidentiality at all times
Job Duties
- Serve as the primary contact for new and current residents providing concierge-style assistance regarding wellness services community resources and support programs
- Develop and maintain new resident orientation checklists and ensure all new residents follow a comprehensive and consistent process
- Orient all new residents to the community including policy review and sign-off and ensuring completion of new resident orientation
- Orient new assisted living residents to Holbrook including policy review and sign-off and ensuring completion of new resident orientation
- Provide guidance to family members through transitions from Independent Living to Assisted Living or Memory Care
- Maintain regular and ongoing relationships with residents and families to discuss needs or concerns and mediate issues that may arise between resident family staff
- Support the assisted living admissions process including inquiries and tours
- Serve as the front-line service representative for Independent and Assisted Living Residents directing resident concerns to appropriate department heads and monitor concerns to resolution
- Provide admissions functions through the Interdisciplinary Team utilization review and Transition Team process
- Facilitate transitions team meetings
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
OysterLink connects hospitality businesses with candidates.
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