Transfer Center Specialist

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Range $19.75 - $24.75
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Disability insurance
employee wellness program
Continuing education support

Job Description

Lucile Packard Children's Hospital Stanford is a premier pediatric hospital renowned for its commitment to world-class care through advanced technologies and family-centered practices. Located in the heart of Stanford, California, this hospital integrates breakthrough medical discoveries with compassionate caregiving to create a supportive and healing environment for children and their families. The hospital is part of Stanford Medicine Children's Health (SMCH), a respected healthcare network that emphasizes quality, innovation, and inclusivity in pediatric healthcare. The newly remodeled Lucile Packard Children's Hospital provides state-of-the-art facilities and equips its caregivers with continuing education opportunities to ensure the highest standards of patient care... Show More

Job Requirements

  • Paramedic training required
  • Minimum two years of related work experience as paramedic
  • California Paramedic license
  • Ability to operate multi-line telephones and radio equipment
  • Knowledge of emergency medical and transfer protocols
  • Ability to work under pressure in a fast-paced environment
  • Strong communication skills
  • Ability to maintain confidentiality

Job Qualifications

  • Paramedic training required
  • Two years of progressively responsible work experience as paramedic
  • CA Paramedic license required
  • NREMT/Paramedic certification preferred
  • Knowledge of medical terminology
  • Understanding of EMTALA and related regulations
  • Familiarity with third-party payer requirements preferred
  • Advanced communication skills in emergency medical dispatch
  • Ability to maintain confidentiality of sensitive information
  • Strong multitasking and prioritization skills
  • Effective speaking and writing abilities

Job Duties

  • Conduct initial telephone intake for patient transfer requests
  • Receive incoming calls and set up teleconferences with physicians, nurses, and transport staff
  • Operate transfer center multi-line telephones, radio consoles, computer databases, and mapping systems
  • Partner with patient placement staff and physicians to identify receiving services
  • Develop and promote positive customer service with patients, families, staff
  • Maintain databases on referrals and hospital locations
  • Coordinate transport mode based on patient acuity and availability
  • Monitor weather products and flight following systems
  • Prepare and document reports on patient transfer status

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location