Livingston International

Training Consultant

Boston, MA, USA|Remote, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $69,500.00 - $97,200.00
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional Development
Employee assistance program

Job Description

Livingston International is the largest customs broker in Canada and ranks as the third largest entry filer in the United States. As a market leader, Livingston specializes in customs brokerage, consulting and compliance, and freight forwarding services across more than 90 strategic locations in North America, Europe, and Asia. With customs brokerage as its core business, Livingston is dedicated to helping customers navigate the complex and continually evolving world of international trade. This commitment highlights the company's role in facilitating global commerce by providing expert guidance, managing regulatory compliance, and optimizing cross-border logistics. The organization prides itself on its market... Show More

Job Requirements

  • Bachelors degree or equivalent
  • Minimum 5 years of related experience
  • Strong knowledge of North American operating systems
  • Excellent organizational skills and high attention to detail
  • Strong interpersonal and communication skills
  • Ability to adapt in a fast-changing work environment
  • Ability to work well within a team and across functions
  • Proficiency in MS Office

Job Qualifications

  • Bachelors degree or equivalent
  • Minimum of 5 years of related experience
  • Strong knowledge of North American operating systems
  • Excellent organizational skills with attention to quality, detail, and accuracy
  • Strong interpersonal skills with effective oral and written communication abilities
  • Ability to work in a rapidly changing environment
  • Ability to work in a team environment and collaborate across functions
  • Proficient in MS Office applications

Job Duties

  • Conduct quarterly and annual training needs assessments with operation leaders to identify capability and performance needs to recommend the appropriate learning solutions
  • Develop, maintain, and expand working relationships with key internal stakeholders in the organization at all levels to support the effective execution of the training plan, adjusting as business requirements change
  • Facilitate the delivery of learning and development programs with a focus on both technical and soft skills
  • Manage the training aspect of corporate led initiatives and projects and coordinate the implementation and delivery of training to Technical Trainers, the Rotational Trainer network, and adjunct faculty
  • Maintain a strong knowledge of external best practices and trends on adult learning and make recommendations to evolve existing programs and/or develop new ones
  • Identify and evaluate the effectiveness of existing training programs and learning paths, prioritize and manage the updates required to maintain industry/business standards
  • Work with the North America Operations Training Coordinator to define key success metrics to assess the effectiveness of learning programs and inform business stakeholders of return on investment
  • Champion of the Learning Management system, promoting employee and leader adoption and self-serve optimization, and facilitating training of the LMS at the leader level
  • Coach and mentor Rotational Trainers
  • Perform other related duties as assigned by management
  • Adhere to established policies and procedures

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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