Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $22.00 - $32.00
Work Schedule
Standard Hours
Benefits
Health Insurance
company-paid disability insurance
Life insurance
401(k) plan with Company Match
Paid Time Off
Discounted services
Professional development opportunities
Job Description
Metronet is a leading provider of cutting-edge fiber-optic technology and internet services, recognized for delivering some of the fastest internet speeds in the world. As a company dedicated to enriching communities through advanced fiber-to-the-premise TV, voice, and internet services, Metronet proudly stands at the forefront of the telecommunications industry. Recently, Metronet acquired Vexus, combining the strengths of both organizations to create a unified team under the Metronet brand, effective January 1, 2025. While the Vexus brand will remain during the transition, all associates will operate as part of the Metronet family. This transition signals a significant step in expanding the... Show More
Job Requirements
- Demonstrated ability to work independently with minimal supervision
- exceptional follow-through and attention to detail
- timely and accurate execution of requests and responsibilities
- excellent time management and organizational skills
- ability to multitask and work in a fast-paced environment
- ability to reprioritize tasks based on business demands with a strong sense of urgency
- effective management of multiple priorities
- good judgment regarding confidentiality
- self-directed and motivated with initiative to identify and anticipate needs
- less than 10 percent travel required to support training, AR, and events
Job Qualifications
- Bachelor's degree in human resources, business administration or related discipline
- proficient use of MS Outlook, Word, Excel, and PowerPoint
- excellent written and verbal communication skills
- effective and active listener
- strong interpersonal, persuasive, and analytical skills
- legally authorized to work in the U.S
Job Duties
- Coordinate end-to-end logistics for virtual and in-person training sessions and corporate events including scheduling, venue coordination, catering, technical setup
- provide customer service support by communicating training information to associates and answering questions
- assist in creating and updating training materials, including communications, handouts, PowerPoints, eLearning modules, and evaluations
- collaborate with internal departments and external partners to source resources and manage vendors for events
- serve as a virtual producer and technical support for virtual meetings on platforms like Teams, including monitoring breakout rooms, controlling polling, and troubleshooting
- collect feedback and metrics post-event to improve training and event delivery
- maintain training records in the Learning Management System
- recommend new approaches and procedures to enhance efficiency of processes and services
- communicate and champion departmental and company-wide training programs and initiatives
- serve as backup to all training functions as needed
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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