Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical insurance
Disability insurance
Life insurance
401(k)
Paid Time Off
Employee Discounts
Job Description
Metronet and Vexus are revolutionizing the future of connectivity as one of the nation's fastest-growing fiber-optic providers. Recently, these two industry leaders were joined under the Metronet brand, marking a significant expansion in their reach and capabilities. This merger symbolizes a commitment not just to building robust fiber-optic networks but also to fostering vibrant communities through advanced technology and exceptional service. The combined organization strives to deliver ultra-fast, reliable internet connectivity, voice, and TV services to households and businesses alike, leveraging 100% fiber-optic technology to ensure cutting-edge performance and customer satisfaction.
Metronet is recognized for its dedication to innov... Show More
Metronet is recognized for its dedication to innov... Show More
Job Requirements
- Demonstrated ability to work independently with minimal supervision
- successful completion of multiple tasks within required time frames
- exceptional follow-through and attention to detail
- timely and accurate execution of requests and responsibilities
- excellent time management and organization skills
- ability to multi-task and work in a fast-paced environment
- ability to reprioritize based on business demands with a strong sense of urgency
- ability to effectively manage multiple priorities
- good judgment regarding confidentiality
- self-directed and motivated
- ability to take initiative to identify and anticipate needs and make recommendations
- less than 10% travel required to support training, AR, and events as needed
Job Qualifications
- Bachelor’s degree in human resources, Business Administration or related discipline
- proficient use of MS Outlook, Word, Excel, and PowerPoint
- excellent written and verbal communication skills
- effective and active listening skills
- strong interpersonal, persuasive, and analytical skills
- legally authorized to work in the U.S.
Job Duties
- Coordinate end-to-end logistics for both virtual and in-person training sessions and corporate events
- provide customer service support by communicating training information to associates and answering associate questions
- assist in creating materials and updating current materials including communications, handouts, PowerPoints, eLearning, and evaluations
- collaborate with outside departments or external partners to assist with finding resources and coordinating events
- serve as a virtual producer and technical support for virtual meetings including answering questions, monitoring breakout rooms, controlling polling, and troubleshooting
- collect feedback and metrics post-event to enable continuous improvement
- maintain training records for associates and content in the Learning Management System
- recommend new approaches and procedures to improve efficiency
- communicate, facilitate, and champion departmental programs and company-wide initiatives
- serve as backup to all training functions as needed
- perform all other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)