Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $22.00 - $32.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Disability insurance
Life insurance
401(k)
company match
Discounted services
Paid Time Off
Job Description
Metronet is a leading fiber-optic telecommunications company recognized for delivering cutting-edge technology coupled with exceptional customer service. As one of the fastest-growing fiber-optic providers in the nation, Metronet offers 100 percent fiber-optic technology that ensures lightning-fast internet speeds to residential and business customers. With a robust portfolio of fiber-to-the-premise services including TV, voice, and internet, Metronet’s commitment goes beyond expanding network infrastructure; it focuses on enriching communities and the lives of the customers it serves. Metronet recently acquired Vexus, a reputable regional telecommunications brand, and from January 1, 2025, all associates of both companies will operate under the unified Metronet... Show More
Job Requirements
- Bachelor’s degree in human resources, Business Administration or related discipline
- Proficient use of MS Outlook, Word, Excel, and PowerPoint
- Excellent written and verbal communication skills
- Must be legally authorized to work in the U.S.
- Demonstrated ability to work independently with minimal supervision
- Exceptional follow-through and attention to detail
- Excellent time management and organizational skills
- Ability to multi-task and work in a fast-paced environment
- Strong judgment regarding confidentiality
- Self-directed and motivated
- Less than 10% travel required
Job Qualifications
- Bachelor’s degree in human resources, Business Administration or related discipline
- Proficient use of MS Outlook, Word, Excel, and PowerPoint
- Excellent written and verbal communication skills
- Effective and active listening skills
- Strong interpersonal, persuasive, and analytical skills
- Demonstrated ability to work independently with minimal supervision
- Exceptional follow-through and attention to detail
- Excellent time management and organizational skills
- Ability to multi-task and work in a fast-paced environment
- Strong judgment regarding confidentiality
- Self-directed and motivated individual
Job Duties
- Coordinate end-to-end logistics for both virtual and in-person training sessions and corporate events including scheduling, venue coordination, catering, and technical setup
- Provide customer service support by communicating training information to associates and answering associate questions
- Assist in creating materials and updating current materials such as communications, handouts, PowerPoints, eLearning, evaluations of training, and promotional materials
- Collaborate with outside departments or external partners to assist with finding resources and coordinating events by sourcing and managing vendors for materials, catering, equipment, and other essentials
- Serve as a virtual producer and technical support for virtual meetings including answering questions, monitoring breakout rooms, controlling polling, and troubleshooting as needed
- Collect feedback and metrics post-event to enable continuous improvement in training and event delivery
- Maintain training records for associates and content in the Learning Management System
- Recommend new approaches and procedures to continually improve processes and services
- Communicate, facilitate, and champion departmental programs and company-wide initiatives to provide training and material support
- Serve as back up to all training functions as needed
- Perform all other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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