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Amtrak

Train Attendant 164773 Chicago, IL

Berwyn, IL, USA|Travel, Onsite

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Range $21.00 - $35.58
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
wellness programs
flexible spending accounts
401k Retirement Plan
Life insurance
Paid Time Off
reimbursement of education
rail pass privileges

Job Description

Amtrak is the nation’s leading passenger railroad service, committed to connecting communities across the United States by providing safe, efficient, and comfortable rail transportation. Established over four decades ago, Amtrak has grown to serve more than 500 destinations in 46 states, carrying millions of passengers annually. With a diverse workforce of over 20,000 employees, Amtrak emphasizes the values of safety, customer focus, accountability, and teamwork to create a welcoming travel experience that advances America’s transportation infrastructure. As a company dedicated to building trust and effective communication, Amtrak is continuously innovating to meet the evolving needs of passengers and contribute to... Show More

Job Requirements

  • must be at least 21 years of age upon completion of classroom training
  • successfully complete a customer service aptitude test
  • successfully complete drug screening and pre-employment medical exam
  • must be able to lift heavy items
  • must be able to work while standing for long periods
  • must be able to work a variety of hours and days off, including up to eight days away from home crew base
  • demonstrate a friendly, outgoing, and courteous disposition
  • must wear company-provided uniform and comply with grooming policies
  • must have a high school diploma or GED

Job Qualifications

  • food and beverage handling experience
  • cash handling and customer contact experience
  • experience in housekeeping
  • must be at least 21 years of age upon completion of classroom training
  • successfully complete a customer service aptitude test
  • successfully complete drug screening and pre-employment medical exam
  • demonstrate a friendly, outgoing, and courteous disposition
  • must have a high school diploma or GED
  • some college education or food service/transportation-related training preferred
  • excellent verbal and written communication skills

Job Duties

  • ensure a safe, comfortable, and pleasant journey for coach and sleeping car passengers
  • keep assigned train cars clean throughout the trip, including restrooms
  • offer first-class amenities in sleeping cars such as making beds and changing linen
  • assist elderly and disabled passengers during boarding and detraining
  • assist passengers with baggage handling
  • load and unload supplies while maintaining inventory
  • perform dining car service and side work as directed by the Lead Service Attendant

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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