Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.50 - $22.25
Work Schedule
Standard Hours
Benefits
Commuting cost coverage
Health Insurance
Paid Time Off
Retirement Plan
Professional Development
Uniform allowance
safe work environment
Job Description
Elizabeth River Crossings OpCo, LLC (ERC) is a prominent transportation company responsible for operating and maintaining the Elizabeth River Tunnels, a critical infrastructure facilitating efficient travel and commerce in the Hampton Roads region of Virginia. As a dedicated public-private partnership, ERC focuses on delivering safe, reliable, and innovative tunnel services that meet community and governmental needs. ERC is known for its commitment to employee well-being, demonstrated by benefits such as covering commuting costs for employees traveling through tolls at the Elizabeth River Tunnels. The organization fosters a safe and inclusive work environment and requires employees to be fully vaccinated, maintaining... Show More
Job Requirements
- Completion of a high school diploma or general education degree (GED)
- A minimum of one (1) year of equivalent work experience in traffic operations and/or related functions
- Experience dispatching personnel and resources during emergency situations preferred
- Must be fully vaccinated unless a medical or religious accommodation is approved
- Must be at least 18 years old
- Valid Virginia Driver's License
- Ability to obtain VDOT Security Clearance
- Ability to pass a Criminal History Background Check and drug screen
Job Qualifications
- Strong interpersonal skills
- Ability to work under pressure
- Ability to remain calm and professional during routine and emergency situations
- Ability to obtain a VDOT Security Clearance
- Must be at least 18 years old
- Valid Virginia Driver's License
- Ability to pass a Criminal History Background Check and drug screen
- Effective oral and written communications
- Good computer skills, experience using Microsoft Outlook, Word, and Excel
- Ability to multi-task/prioritize tasks and functions during routine and emergency situations
- Familiarity with the Hampton Roads interstate system and geographic knowledge of the Downtown and Midtown Tunnel areas is preferred
- Must be fully vaccinated against COVID-19
Job Duties
- Apply incident management techniques such as monitoring, detecting, verifying, responding to, and clearing incidents
- Coordinate with State/Local Police, Fire, and Rescue during emergencies
- Dispatch appropriate emergency and maintenance personnel when required
- Monitor and operate Traffic Management System components such as CCTV, variable message signs, traffic signals, variable speed signs, and overheight vehicle detectors
- Monitor and operate Supervisory Control and Data Acquisition Systems (SCADA) such as tunnel ventilation, pump equipment, tunnel fire system, environmental monitoring, and power distribution
- Demonstrate proficiency in the general operation of Control Room equipment and procedures
- Maintain logs, forms, and reports, submit to Supervisor
- Operate two-way radio system using clear, concise, and professional techniques
- Maintain and update real-time traffic reporting via the Virginia Traffic system
- Maintain and update event management system, Issue Trak
- Document and notify maintenance forces of system and equipment failures and malfunctions
- Direct field forces to respond during incidents and emergencies
- Understand and apply Standard Operating Procedures and other ERC policies and regulations
- Remain alert and maintain situational awareness with regards to facility security and access control
- Perform all duties in a safe manner and adhere to all established safety guidelines and policies, includes maintaining a clean and safe work environment
- Maintain professional demeanor and uniform appearance
- Assume duties of the Traffic Controller II as directed by the Control Room Supervisor
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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