Towne Park, LLC

Traffic Controller-(North Shore University Hospital)

Job Overview

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Employment Type

Temporary
Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $16.00
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Work Schedule

Standard Hours
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Benefits

accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan

Job Description

Towne Park is a leading provider of professional parking and mobility management services, dedicated to offering an exceptional experience for guests, clients, and employees. Known for its commitment to quality and reliability, Towne Park operates in multiple locations and provides services including valet parking, event parking, and transportation management. The company prides itself on integrating innovative solutions with a personalized touch, ensuring every interaction from arrival to departure is seamless and welcoming. Towne Park's approach emphasizes customer service excellence, professionalism, and safety, establishing it as a trusted name in the parking services industry.

The Traffic Coordinator role at ... Show More

Job Requirements

  • High school diploma or GED required
  • Must be at least 18 years of age
  • One to three months related experience and/or training required or equivalent combination if no diploma
  • Knowledge of traffic and valet procedures required
  • Ability to read, write and comprehend standard English required
  • Ability to perform basic arithmetic with money and measurement units required
  • Must be able to drive manual transmission and perform parallel parking
  • Customer service experience preferred
  • Register/computer experience preferred

Job Qualifications

  • High school diploma or general education degree (GED)
  • Must be at least 18 years of age
  • One to three months related experience and/or training or equivalent combination of education and experience if no high school diploma or GED
  • Knowledge of traffic and valet procedures
  • Must be able to read and write standard English
  • Ability to read and comprehend simple instructions, short correspondence and memos
  • Ability to write simple correspondence
  • Effective presentation skills in one-on-one and small group settings
  • Ability to perform basic arithmetic operations including addition, subtraction, multiplication and division
  • Understanding of 24 hour and military time systems
  • Understanding of rates applicable to time passed
  • Customer service experience preferred
  • Register/computer experience preferred
  • Must be able to drive manual transmission and perform parallel parking

Job Duties

  • Directs vehicular traffic while providing attentive, friendly service to all patients/guests
  • Assists marketing department with marketing efforts targeted to exciting clients
  • Maintains pleasant, friendly and professional demeanor with all guests, location staff and co-workers
  • Uses guest last name at all times when appropriate
  • Maintains accuracy and composure while under pressure
  • Appropriately uses salutation of the day and welcomes guests
  • Uses proper Towne Park phone etiquette
  • Assists guests with directions and other inquiries
  • Provides information about surrounding area and main attractions
  • Protects guest confidentiality in accordance with HIPAA
  • Collects data in accordance with parking operations
  • Obtains information about daily events and rates charged
  • Maintains claim checks and guest folio archives
  • Parks and retrieves vehicles promptly and safely
  • Other duties as assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location