Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $26.76
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
Employee wellness programs
Job Description
The St. Regis Chicago, situated at 401 E Upper Wacker Dr in the vibrant city of Chicago, Illinois, is an esteemed luxury hotel that stands as an iconic landmark offering unparalleled hospitality and bespoke services. Part of the distinguished St. Regis Hotels & Resorts collection under Marriott International, this establishment combines timeless glamour with a vanguard spirit, providing guests with an elevated experience marked by classic sophistication and modern sensibility. St. Regis Hotels & Resorts have a storied history beginning with the original St. Regis hotel in New York, established by John Jacob Astor IV. Today, the brand is synonymous... Show More
Job Requirements
- high school diploma or GED equivalent
- flexible availability including weekends and holidays
- ability to stand, sit, or walk for extended periods
- ability to lift and carry up to 25 pounds
- strong communication skills
- ability to work in a team environment
- commitment to professional appearance and conduct
- willingness to follow safety and company policies
Job Qualifications
- high school diploma or GED equivalent
- no prior related work experience required
- no supervisory experience needed
- excellent communication and interpersonal skills
- ability to work flexible hours including weekends and holidays
- attention to detail and ability to anticipate guest needs
- professionalism and discretion in handling confidential information
- ability to follow company policies and procedures
Job Duties
- provide personalized guest service including delivering coffee and tea upon request
- prepare and communicate guest preferences to hotel departments
- coordinate with front desk to prepare VIP rooms and escort VIP guests
- verify room keys and ensure rooms meet guest expectations
- complete butler flags and send pre-arrival emails
- collaborate with Guest Services and Engineering on guest requests
- manage guest laundry service including pickup and delivery
- report accidents and unsafe conditions to management
- maintain professional appearance and confidentiality
- welcome guests warmly and assist guests with disabilities
- communicate clearly and professionally
- support team goals and comply with quality assurance standards
- perform physical tasks such as lifting up to 25 pounds and standing or walking for extended periods
- perform other reasonable duties as assigned
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Job Qualifications
Experience
No experience required
Job Location
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