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Job Overview
Employment Type
Consulting
Full-time
Compensation
Salary
Range $38,000.00 - $74,500.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Flexible work schedule
Job Description
Pella Corporation is a leading national brand renowned for its innovation and design in windows and doors. Established in 1925, Pella has grown into a robust company with 20 manufacturing locations and over 10,000 team members across the U.S. and Canada. The company is privately owned and has garnered numerous accolades for workplace excellence, diversity, innovation, and design. Recognized by Newsweek, Forbes, and Fast Company among others, Pella fosters a culture that values continuous learning, creative thinking, and diverse perspectives. Through individualized talent development plans and opportunities for cross-functional growth, Pella empowers its employees to excel in their careers and... Show More
Job Requirements
- Bachelor's degree or equivalent combination of education and experience
- one to two years related experience and/or training
- valid motor vehicle record compliant with company requirements
- ability to manage multiple tasks in an environment of constant interruptions and prioritize responsibilities
- ability to read and analyze contracts and work documents
- ability to write business correspondence
- verbal communication skills to respond to customers, managers and the public
- ability to drive to local travel destinations including showrooms, job sites and customer/contractor locations
- ability to work variable hours including evenings and weekends
Job Qualifications
- Bachelor's degree from four-year college or university or one to two years related experience and/or training, or equivalent combination of education and experience
- ability to read and analyze documents related to contracts and work documents
- ability to write reports and business correspondence
- ability to verbally present information and respond to questions from customers, managers, and the general public
- must present a clean and neat physical appearance and strictly abide by company dress code as a role model for other employees, customers and visitors
- ability to solve practical and arithmetic problems and deal with a variety of concrete variables in situations where only limited standardization exists
- proficiency with Microsoft Office and smart devices, and ability to learn internal software programs and applications
- excellent influencing skills
- ability to accurately read, interpret and take-off blueprints
- adaptable to changing processes and priorities
- works well without close supervision but always keeps their manager informed
- focused on details and follow-through
Job Duties
- Achieving individual sales and customer satisfaction goals and objectives
- networking, lead and referral generation
- actively represent Pella at company sponsored events, professional groups invitations to discuss and/or present Pella products, trade association meetings and/or builder home shows
- generating sales by acquiring new customers while building loyalty within existing customer relationships
- responding to client concerns and applies independent decision making while striving for first-time resolution on all client problems/issues
- maintaining exceptional levels of expertise of products/services relating to Pella's customers, as well as staying abreast of the competitive landscape
- striving to build strong customer relationships by engaging in a consultative sales approach to recommend the products, total solutions and consistent follow up that satisfies the needs of the customer
- ensuring quotes and orders are accurate following company sales procedure
- educating customers on manufacturer installation guidelines and the measuring of openings to ensure accuracy of product ordering and applications
- leveraging other Pella team members/departments to assist with specific product requirements
- thanking clients and encouraging a continuing relationship by acting as their central point of contact
- understanding of and adherence to the Trade Selling Process in all aspects of sales related interactions
- collaborating with the Operations teams to ensure successful after sale service requirements and installations
- interacting with Accounts Receivable department to address any potential billing/payment issues of customer
- strong CRM systems tools capabilities leveraged to manage all customer interactions and proactively communicate to customers
- occasionally working variable, non-traditional hours and making themselves available for customers during evenings and weekends
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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