Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $22.00 - $32.00
Work Schedule
Rotating Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401(k) Plan
Paid Time Off
Paid holidays
Wine discounts
Merchandise discounts
Tuition Reimbursement
Gym discounts
Profit sharing
Job Description
Delicato Family Wines is a prominent wine producer known for its commitment to crafting exceptional wines and delivering outstanding hospitality experiences at its estate locations. Situated in the heart of California’s renowned wine country, the winery blends tradition with modern excellence to create memorable experiences for both trade guests and wine enthusiasts alike. The company prides itself on fostering a rich culture emphasizing high moral standards, innovation, continuous improvement, trust within teams, and sustainable relationships, making it a sought-after employer in the wine industry. With a comprehensive benefits package including medical, dental, and vision insurance, 401(k) plans with generous company... Show More
Job Requirements
- High school diploma or equivalent
- Minimum three years of wine or hospitality related experience in a customer-facing role
- Must be 21 years of age
- Valid driver’s license with clean driving record
- TIPS certification or certification within 90 days of employment
- CA food handler’s certification
- Strong computer skills
- Ability to communicate wine knowledge
- Excellent customer service skills
- Ability to work extended hours and shift rotations
- Physical ability to lift and carry cases of wine
- Willingness to work indoors and outdoors in various weather conditions
Job Qualifications
- High school diploma or equivalent
- Associate degree is a plus
- Minimum three years of wine or hospitality related experience in a customer-facing role
- Experience working with or knowledge of wine trade
- Wine industry experience and wine education certification is preferred
- Must be 21 years of age
- Valid driver’s license and clean driving record
- TIPS certification or certification within 90 days of employment
- CA food handler’s certification
- Strong computer skills including Microsoft Word, Excel, PowerPoint, Publisher
- Excellent customer service and communication skills
- Knowledge of food and beverage operations at a high level of service
- Ability to communicate wine knowledge effectively
- Exceptional organizational and problem-solving skills
- Professional demeanor and appearance
Job Duties
- Calendar, facilitate, and execute wine tastings, tours, experiences, and wine education-related activities for trade guests and internal stakeholders
- Process, coordinate, and calendar hospitality request forms
- maintain trade calendars
- respond to personalized guest requests
- assist in trade events and experiences
- Manage overnight accommodation and reservations for suites or cottages
- Communicate proactively with sales teams to understand priorities for trade visits, key brands, and guest needs
- Collaborate with brand, sales, and winemaking teams to develop experiences and programs showcasing wines and educating trade guests
- Execute guest visits and requests according to hospitality request forms
- Maintain inventory and replenish hospitality essentials in guest cottages or suites
- Process charges related to visits and ensure timely receipt and reporting
- Support, coordinate, and host special visits, onsite and offsite pourings, events, experiences, and internal meetings
- Develop trade programs and operational improvements in partnership with leadership
- Serve as primary point of contact for all trade guests and build rapport with winery team
- Create and maintain proposals, contracts, and event orders for all events including timelines, schematics, vendor contracts, and guest requests
- Plan, organize, and execute private and company-sponsored hospitality events
- Act as Event Captain during events and supervise event staff
- Handle phone inquiries, emails, and correspondence related to trade and special events
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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